Harts Plumbers, Electricians, & HVAC Technicians

Reviews

• AS

  Arie Stewart

  4 days ago
  5.0
  Woke up on a Sunday morning with a major plumbing emergency. Called my usual plumber and he wasn’t available until Tuesday. Thankfully my family has used Harts in the past so I called them next. So grateful to the dispatcher and Corey at Harts! Corey figured out what was wrong pretty quickly and got right to work. He saved me from the biggest nightmare you could wake up to. He also saved me some money by signing up for their monthly maintenance that covers HVAC, plumbing and electrical. I don’t usually sign up for those programs but it’s not expensive and gave me a great discount on my service and I’m remodeling this house and need help with all of those things. I won’t call my usual plumber anymore because I’ve replaced them with Corey at Harts. Thank you Corey and Harts!!
• AM

  Al Minsk

  4 days ago
  1.0
  Sales: was lied to about time needed was told after I signed contract they would need 1 extra day. Also salesman tried to charge another $10,000 after work started. Service: only 2 employees showed up to work, neither of whom were plumbers. The second day, they worked for over 12 hours. All "scope of work" was not performed, and what was done was unprofessional, causing a huge water damage problem to hardwood floors later. Not able to use master bedroom for 2 weeks. Harts employees discarded wet wash clothes and cut pipe in the wall. Harts cut a power line in the wall which disabled my heat pump for days. The water damage took over a month to be repaired. They cut my screen door and never fixed it. Water spigot outside leaks. They "fixed" it once before. The only way I got my floor fixed was to file a claim with Harts' insurance company. Was told a brand new showerhead didn't work because I didn't replace the line coming into the house. The plumber actually just threaded blue nylon tape into the shower 🚿. Very rude people, very expensive the whole experience was a nightmare. And they are very expensive.
• DR

  Daniel “DANSTOCK79” Robbins

  Oct 8, 2026
  1.0
  Harts brought asbestos contamination into my home during plumbing work on a Friday. Although prior abatement cuts did not expose every area needed, the plumber—who knew about the asbestos concern—cut additional drywall without containment and it WAS NOT HIS JOB TO CUT and he knew it! We called in specialist ahead of time to perform this work, but cuts were not sufficient, and the plumber should have postponed the job, while the hot and cold connections listed on the invoice were never replaced but they did ask for a signature.....I did not sign that day. Drywall debris and asbestos contaminated water were discarded down the shower drain, causing a blockage, and dust spread through the hallway near my bathroom, bedroom, and daughter’s room. Another contractor noticed the cuts to the known asbestos infested drywall, left and tested the material, returned in a respirator, and told us to leave immediately. Soon after despite repeated calls explaining that Harts’ work had displaced us, the company said the issue would wait until Monday. Management responded only after hours of escalation, and we never received a clear point of contact at any point during this. Additional abatement was required, and we spent weeks dealing with contamination concerns and repairs. The plumbing assessment after work was corrected and completed was also inadequate. The repaired drain overflowed again, yet testing used a hose rather than enough water to simulate normal use. A plumber also incorrectly dismissed my concern that a third-floor drainpipe fed into the junction near our line; I later confirmed that it does. While we have well known pipe issues under the home that cause the overflow- I was inquiring about a drainpipe set up concern and Harts did not even know it was a drainpipe, they specifically said it was not, but they sure dethatched it and did work around it. I find that to be unacceptable making the follow up assessment worthless. Overall, Harts showed serious failures in workmanship, safety, communication, and follow-up. The drywall cuts contaminated our home, unfinished work appeared on the invoice, and its emergency response provided no meaningful support. The weekend and days after which left us with nothing but the clothes on our back for a period of time. This was beyond unacceptable and so was their lack of help, information, offer of room and board in the immediate hours after. They claim to have 24/7 emergency services but that means nothing apparently when they put a customer out of their home because they contaminated the home, based on this experience, I do not trust the company to handle hazardous mistakes responsibly. I don't trust them to turn a doorknob correctly. Find better plumbers!!
• CF

  Corey Fleming

  Oct 7, 2026
  1.0
  The replaced a main water shut off. I was told that it would be replaced with Pex. I was told it would be just as good and was now the standard. I was later informed that the metal pipe was cut, but there was a ground wire attached. Now it was just hanging, but there was nothing to attach to. Plumber called electricians but they weren’t sure if this ran back to electrical box (there were other ground wires attached at hot water tank) or if needed. I was told I would have to have one of there electricians check the wire to see if needed but I would have to pay a diagnostic fee. After they cut the pipe and left me no other choice. The plumber said he might have a solution and attached to the pex sticking out of the wall. I asked why the pex was sticking out. This is a high traffic area. We park right next to this and the kids need to walk by to go in the house. There is nothing protecting the pex, it isn’t anchored to anything. I’m not sure why this couldn’t be recessed in. I had to pay $1000 and I got this. I’m not happy with the work. I’m not happy that the wire comes out of the wall now. I’m not happy the pex is not recessed so it doesn’t get bumped or broken if the car door or a running kid accidentally kicks it and causes a break. I don’t have a tool to shut off the water up at the street.
• DM

  Deric M

  Sep 22, 2026
  2.0
  I've used this company several times in the past for plumbing repairs and service calls across multiple properties I own. Because of those positive experiences, I fully expected to continue doing business with them. Unfortunately, my most recent experience was very disappointing. The biggest issue was the lack of clear and consistent communication. The information I received from the office regarding a veteran's discount did not match what the technician told me in the field. Instead of receiving a straightforward explanation, I felt like I was being argued with about it. The technician came across as frustrated, dismissive, and condescending, which made an already uncomfortable situation even worse. In the end, no discount was applied, open hole in the ceiling, and I was left with a service bill of more than $1,600. While that amount may not seem significant to some customers, it is a substantial expense for me. I have no problem paying for quality work and professional service. What was most disappointing was the feeling that, as a longtime customer, my concerns were not valued and that the focus was simply on moving on to the next job. I understand that many service companies are extremely busy, and I respect the hard work that goes into running a successful business. However, being busy should never come at the expense of customer service, clear communication, and treating people with respect. Like most people, I work hard for my money and prefer to support local businesses whenever possible. Unfortunately, this experience left me feeling unappreciated and undervalued as a customer. Because of that, I will be taking my business elsewhere and looking for a company that takes the time to communicate honestly, provide accurate information, and make customers feel that their business truly matters.