Strait Floors

Reviews

• LW

  Laurie Whicher

  Mar 28, 2026
  1.0
  This all started in Dec. of 2024. I had water damage and needed my kitchen floor replaced. I worked with the PT office and Dean C. The installers dented my new refrigerator when moving the appliances to install the floor. Strait replaced the door on the left but after further inspection both of the sides were dented also. I then was transferred to Mike Waldron, the general manager. I was told that they would purchase my refrigerator and it would be replaced with a new refrigerator of the same model. My last encounter with Mike was on Feb.19th by email stating, "I will be taking care of this today and will be sending you a receipt to show when it will be arriving. My apologies on ghosting you and not keeping you updated on this. Thank you Laurie" I have since tried to re-contact Mike by email with no response. Not only have I been ghosted over and over, but the actual job took them a great deal of time to complete the transition strips. This has been an awful experience!
• MB

  Mary and Wayne Boden

  Oct 3, 2020
  5.0
  They Staff has been very professional and quick to respond to do the measuring and estimates for the Insurance company. I would highly recommend Strait floors to anyone needing help.
• HM

  Happy Mick

  Mar 5, 2019
  4.0
  They have a mind boggling selection of flooring samples. If you want to see the universe of flooring options then this is a great place to do it. But be aware that you may end up having trouble making a decision once you see things that you didn't know even existed!