Service Partners is your go-to building accessories and insulation supplier for all of your residential and commercial needs. We are one of the largest distributors of insulation products and building accessories near you, leveraging our nationwide network of over 75 distribution centers. We can get you everything you need for your projects, when you need them, including spray foam insulation, metal building insulation, fiberglass batt and blown-in insulation, cellulose insulation, fireproofing supplies, and seamless gutters, plus machines and accessories. Contact your Service Partners team today!
Service partners has the worst customer service you can imagine. I have moved from branch to branch due to how disrespectful there staff is. I keep our materials in stock so I’ve spent thousands of dollars at the time. Part of me buying my materials in bulk is to save and also to have materials available for my clients. During the last 6 months I’ve ordered 2 separate orders for custom jobs (colors not in my stock) not very popular and I am charged for items that are not shipped at all or just simply they send the wrong color where miters don’t match the end caps or coil. When you reach out to them they take no responsibility or have any desire to make it right. There is always an excuse as to why they charge you or send you the wrong shades of colors and it’s never there fault. How can you say in your mission statement that your goal is to help us contractors grow our business when all you do is make excuses instead of making it right ? I’m not asking for free anything just send my orders correctly just like you charged them. I don’t recommend if you are wanting to grow your business and are looking for more of a mom and pop shop GUTTER ALL will definitely exceed your expectations. Stop giving your money to people that show you time and time again that they don’t care about your business.
SH
Sable Hund
Jan 8, 2024
4.0
To the drivers delivering, things got "interesting" when we bumped the dock. After check in and returning to the truck, a forklift driver "Mike" approached and said " drivers are not allowed on or near the dock and must stay in their truck because of Covid" he continued, "drivers were the reason their company was shut down during Covid".
Wow. It's 2024 and this guy was attempting to use Covid to show discrimination to truck drivers. Believe me, words cannot express the anger and frustration this caused as drivers run into this sort of prejudice against them occasionally, but Covid??? HOWEVER, upon walking back into the office to lodge a complaint at Mike's unbelievable comment and speaking to office personnel the location manager " Phil" overheard and immediately wanted to hear what had happened. Phil was extremely professional and understood how ridiculous and aggravating Mike's comment was. He immediately addressed the situation, graciously apologized and walked out to the docks to speak to the forklift driver in question. The entire situation was diffused and we felt that our concerns and annoyance was handled perfectly by Phil. Way to go!! What was a one star review turned into four because of an awesome manager who knew that drivers deserve respect like anyone else. They unloaded us quickly and were fantastic bringing out the bills and getting us on our way!
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