PN
Peter Neilson
Aug 31, 2026
★★★★★ Allset Home Earned All 5 Stars
I wanted to give Allset Home a fair and honest review after having them install a ductless heating and A/C system in my home.
My house is older, has multiple additions, and is definitely not the easiest place to work on. That made me appreciate the Allset team even more because they worked through the challenges, communicated with me, and ultimately delivered a great result.
The experience started strong with a virtual walkthrough of my home. This was a HUGE plus for me. It felt personal and gave us a chance to talk about what my home actually needed rather than immediately being pushed toward a sale. With a purchase this large, I want to feel educated and comfortable — not pressured. Allset did a great job with that.
Pricing was another big win. More than a year ago, another HVAC company quoted me roughly what I ended up paying Allset, but for only ONE unit. Allset offered a trade-in program for my old system and helped me get 0% financing for 12 months. Even after some additional electrical work my house needed, the overall project was still less than that previous quote. I felt like I received excellent value without being pushed into things I didn't need.
The installation itself really showed me what kind of company this is. No project is perfect, and there were a couple of things that didn't go exactly as planned. What earned Allset five stars was how they responded. They took ownership and made things right.
They were also extremely respectful of my home. Boot covers, protection over my new flooring, vacuuming and cleaning as they worked — they paid attention to the details. When they were finished, it looked like they had never been there. In fact, some of my walls actually looked BETTER than before the installation!
Coming from an automotive repair background, that's exactly how I want my customers to feel when they get their vehicle back: it works, it's clean, and you can't tell someone just had it apart. Allset accomplished that with my home.
I also had the opportunity to meet several members of the Allset team, and something really stood out: everyone knew what was happening with my project. I could ask different people questions and get knowledgeable, consistent answers. Everyone was kind, professional, respectful to my family, and followed through on what they said they would do.
To me, that doesn't happen by accident. When an entire team communicates well, takes ownership, respects the customer, and works together toward the same goal, that's also a reflection of the leadership behind the company. Allset appears to have built a culture where people know what's expected of them and take pride in doing the job right.
Five stars doesn't mean absolutely nothing went wrong. It means that when challenges came up, Allset communicated, took care of them, respected my home and family, and stood behind their work.
That's what earned the five stars.
Great job, Allset Home. Keep setting that standard!