Hardwood Plus LLC

Reviews

• SA

  Saurabh Anand

  Sep 26, 2026
  5.0
  Had a great experience working with Erik and the team at Hardwood Plus LLC! They gave us the best price for the carpet we wanted to install in our home after we cross-checked with four other shops. The installation crew was professional, accommodating, and finished the entire job in a single day rather than two as originally planned. Great communication from Erik, unbeatable value, and hassle-free service. Highly recommended!
• TS

  Tim Shannon

  Sep 16, 2026
  5.0
  From the start, when I walked into their storefront for the first time to get some information, to the finished install, Hardware Plus was great. I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront. When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound. On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out. The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly. I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.
• RG

  Ryan G

  Sep 11, 2026
  5.0
  All around great company. We hired Hardwood Plus to replace the carpets at a rental property in Bellevue and we’re so glad we did. Erik and his team are timely, communicative, transparent, and fair. Erik made it a priority to see that the work was completed in the very limited timeline we provided!
• KH

  KRISTI HAMMOND

  Sep 10, 2026
  5.0
  We were trying to find a certain Shaw flooring. Unfortunately, it was discontinued, but we were able to find something super close. Mark was amazing to work with and was able to get us an amazing price so we could get our floors the Friday of Labor Day weekend. The process was super easy from start to finish. It is so nice that we have such a great company in the Newcastle area. Highly recommend.
• JC

  Jeff Chambers

  Sep 9, 2026
  5.0
  Had Hardwood Plus re-install carpet after some wall moves. Can’t see the seams at all!

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