Brennan Heating, Air Conditioning, & Electric

Reviews

• CF

  Chuck Fuda

  1 day ago
  1.0
  I referred one of my elderly clients to Brennan Heating & Air for a routine service on her heating equipment. Prior to the visit, I had already inspected the system and found it to be operational, with the only recommendation being regular servicing due to the unit’s lake of recent service lable According to my client, the technician shut off the power switch to the furnace and, when she asked what the switch was for, told her not to worry about it. He then informed her that the furnace was bad and needed to be replaced. This client is nearly 80 years old and cares for her handicapped grandson, so this situation was extremely concerning. Thankfully, she contacted another HVAC company for a second opinion. The second technician simply turned the switch back on, changed the filter, serviced the equipment, and confirmed there was absolutely nothing wrong with the furnace. The system operated normally. As the referring party and owner of Pacific Northwest Home Inspections, I contacted Brennan Heating & Air to discuss the situation and speak with management. The manager refused to talk with me and only stated that the client had been refunded, as if that resolved the issue. Refunding the service does not excuse what appears to have been a dishonest attempt to sell an unnecessary furnace replacement to an elderly customer. Because of this experience, I will never refer another client to Brennan Heating & Air again. I strongly recommend that homeowners seek a second opinion before agreeing to any major replacement recommendations. Specially if the technician is coming out of Tukwilla.
• BH

  Bob Hoyt

  4 days ago
  5.0
  Just the best!! Brennan installed our heating and air conditioning systems in 2006 and have 100% maintained them for us since then. Every person in Brennan is topnotch! They may not be the cheapest, nor the most expensive, but you get what you pay for here. Thank you!!
• AG

  Anne Galasso

  4 days ago
  5.0
  Brennan Heating and Air Conditioning went above and beyond for me. Not only did they get me a quick appt to service my unit but then the appt disappeared on my Google calendar. I was about 20 mins away while the technician was at my door. Instead of rescheduling my appointment they had him take his lunch so I could get there. Wow, thats unheard of in this industry. They never disappoint in their quality of work, now I can add how spectacular their service is to. Thank you, Brennan and I wish I could remember the technicians name he was great!
• JK

  John Koster

  5 days ago
  5.0
  Excellent technician and easy to schedule. Have annual maintenance for many years and they keep HVAC working well.
• VK

  Vivienne Kamphaus

  May 12, 2026
  5.0
  Shawn from Brennan did a great job replacing a motor and blades for us. We appreciated the prompt and professional service!

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