Renuity Bath of Seattle

Reviews

• CC

  Connie Clark

  1 day ago
  5.0
  Exceptional service from everyone I came into contact with and high quality craftsmanship. Knowledgeable and caring!
• MM

  Margery

  2 days ago
  5.0
  Friendly and knowledgeable people - removed our bathtub and installed a shower in 2 days. Listened to our needs, respectful of our time and our home, and listened to our needs and concerns.
• DE

  Diane Elliott

  Apr 29, 2026
  1.0
  I would give a negative number if available. Khyrs and Josh came on February18, for a two day install of a Kohler Lux shower. From the beginning they were awful. They did not adequately cover our recently installed hardwood floors. It was raining and they tracked water and mud into the house. They did not cover our tiled bathroom floor, they used our bath mats. They were sloppy in every respect. They stood in our soaking tub creating cracking and groaning sounds. They left dirty black hand prints on the walls. They nicked the ceiling in two places and ruined the finish surrounding the shower. They were unable to repair it as they said their mud was frozen and they don’t do paint repairs. They didn’t install the doors correctly and couldn’t finish the job on day two because they had measured the back piece incorrectly. When they returned, they made no effort to cover the floor. The rear wall still wasn’t measured correctly so they just filled the gaps with caulk. They left a gooey, glue and caulk covered mess along with blue tape all over and pronounced it done. We sent photos and spoke with Heidi. Scott came out the following week and mudded the damaged areas and cleaned the hand prints and correctly (we think) aligned the doors. Once again, we were told they don’t do any painting even if they were responsible for the damage. When we cleaned out the toilet area adjacent to the shower wall ( we had put things in there to give them more work space) we noticed a large 4” x5” hole in the wall! Another call and photos to Heidi. On April 14th Abdul came out to repair it. It looks like a three year old took some glue and paper to it. He said it would look fine after it dried. We’ve had drywall repair done in the past and I knew that it was a poorly done job. I sent the photos to Heidi at Renuity who told me she would pass them along to Rita a.k.a. the trash bin. I was told someone would be in touch to repair the repair. No one has been as of today April 29, 2026. From beginning to end it has been an unprofessional poor quality job which cost over $22,000! I requested a refund check from Renuity to hire the professional who repaired our ceiling drywall about a year and a half ago. I’ve never received a response. I don’t think they are planning to do anything to make things right. It’s been over two months. I cannot implore anyone who is considering using Renuity NOT TO USE THEM. POOR QUALITY WORKMANSHIP AND NO CUSTOMER SERVICE!!
• MP

  Michele Pajer

  Apr 4, 2026
  5.0
  Renuity just replaced my very old (1930) bathtub with a new shower. Although it cost more than the shower deals that show up on social media, it was worth the extra money. The removal of the old tub and tile was difficult, but they did a great job. I love my new shower.
• LT

  Laura Thornbrugh

  Apr 1, 2026
  5.0
  My experience with Renuity - Spokane was great. I'm glad I chose them to do my beautiful, quality install!

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