Skyler was a great tech. He was super communicative about each step in diagnosis and then fixing the issue. He updated me when what he tried worked or not and what next steps he would try next. He let me know that I may need to buy new parts before he took something apart and gave me the heads up on my options ahead of time. Really great service
Ryan’s service was excellent! He explained everything thoroughly, kept me informed throughout the installation and he was a great problem-solver. Next time I need service, I hope to see him again.
MJ
Michael Wilson Jr
Jun 23, 2026
Fast, friendly, and damn decent invoice bottom line. The guy was even able to suggest snaking the vanity drain prior to install. A job we failed to notice, but Colby saw it. If he hadn't suggested it BP would have had to come right back out after a short time using it. Great company, great prices, and they even kept our floor rather tidy. Basically we needed toilet drain snaked prior to installing the toilet. Both were blocked up. Colby even spent 5 minutes installing our vanity plastic drain to get us up and running. Thanks guys.
When our sump pump quit on us, they were able to come out very quickly and help us diagnose the problem. Our setup was so old and out of code that they couldn't fix it without completely reinstalling the sump pump, which we weren't ready to do, but they gave us incredible advice and made sure we knew exactly what to do to get ourselves up and running again. We would have been literally in deep water without them.
Our technician, Mr. Thomas is one of the most prompt, thorough, thoughtful, professional, competent people I have had the pleasure to meet! He is a true asset to B. P. Wastewater Services! He arrived early, treated our property like it was his own and not only did his job thoroughly, but did it with a great attitude and huge smile the entire time he was here.