Northern Basement Systems

Reviews

• RR

  Rick

  4 days ago
  5.0
  Delivered as promised! This company is who want to fix any basement/foundation issues with your home.
• SS

  Sarah

  Aug 23, 2026
  1.0
  am extremely disappointed with Northern Basements and Matt. They quoted a significant sum—$24,000—and assured me their basement sealing technique would fully resolve my moisture issues. Unfortunately, the initial estimate completely overlooked two major items: replacing an existing window with vinyl to ensure an unbroken perimeter seal, and specifying a dehumidifier properly sized for the space. Relying on their professional expertise, I proceeded with the work. Soon after, severe moisture and mildew began wrapping around the window due to the compromised seal. Matt’s primary focus appeared to be collecting the final payment. I paid him in full so he would come assess the failure. While on site, he acknowledged that the window was indeed an issue and agreed that an upgraded dehumidifier was necessary, later sending over a quote for the additional work. When I followed up to address the situation, communication completely stopped. Despite repeated phone calls and emails—and assurances from office staff that management would be in touch—I have received no response. After spending $24,000, I was left with persistent humidity, mold growth, and a broken seal. I ultimately had to hire another contractor to install the proper window and dehumidifier. Had Northern Basements done their job properly from the start, these essentials would have been included in the original scope. The poor execution, lack of accountability, and refusal to return calls have been thoroughly unprofessional.
• DT

  Daniel Traver

  Aug 14, 2026
  5.0
  Hunter and his crew were consummate professionals. They got the job done quickly and to exacting standards. They were extremely respectful of my property and accommodating to my schedule to get the job done. They went above and beyond to make sure that my foundation is solid for years to come!
• KL

  Kristen Lee

  Aug 13, 2026
  5.0
  Great company! Consult for our home was scheduled easily and the gentleman who came out was very knowledgeable and explained things well. Our job was scheduled, now has been completed. The team that came out for our foundation supports was quick and professional. They got the job quickly and cleaned up everything like they were never there. A walk through of the completed job was also performed and a brief explanation of the work that was done. Overall, super happy we went with Northern Basement. They are also budget friendly and offer financing options, which in this economy right now, was a big help.
• DL

  Don Lawson

  Jul 28, 2026
  5.0
  I have been extremely satisfied with Northern Basement Systems' installation and service support for the last two years. Today I want to especially thank the professionalism of Blain Culver and Dylan Mason. They identified an issue during my service call and resolved it in minutes. They were also very friendly (despite their very long day) and went out of their way to answer all my questions, and then further tested all Triple Safe pumps and sensors to instill the confidence that the systems work perfectly. I am giving my highest recommendation to anyone considering Northern Basement's services due to their incredible service with technicians like Blaine Culver and Dylan Mason. Well done. Thank you. Don Lawson

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