This profile is uncertified and using publicly sourced data
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Business Details
About
General ContractorBathroom RemodelerKitchen Remodeler
Founded in 1991 by Gene and Randy Firth, Total Home Improvements is one of the largest home improvement companies in the Peninsula area. With an employee base of around 30 individuals and a network of dedicated subcontractors, they now serve a broad geographic area that includes the Peninsula, Southside, Gloucester, and Williamsburg. Their distinctive fleet of over 25 vehicles, all adorned with the original white and teal colors, has become a recognizable brand throughout the region.
Even after more than three decades in the industry, their commitment to integrity remains steadfast, and they continue to prioritize individualized customer service to make each client feel truly valued.
Location
Total Home Improvements
4724 George Washington Memorial Hwy, Yorktown, VA
23692, United States
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.