The Drying Company

Reviews

• CH

  Carole Hall

  5 days ago
  5.0
  From the salesman, Simon Smith, to the crew who did the soda blast and installed new insulation in my crawl space I felt I was working with professionals. The day after the work was completed I received a follow up call to make sure I was satisfied. There was communication from the day I signed and throughout the process. I highly recommend the Drying Company.
• BA

  Bobby Allen

  May 11, 2026
  2.0
  The sales team and customer service teams were great. The workers collected payment knowing the job was not done. Then when the county inspector came out, the job failed because they just did not do a 6ft section. I had to call multiple times before I could get in touch with the correct person to get someone to come back out to fix the issue for it to be re-inspected. Which, I assume it passed inspection because I haven't heard anything from anyone otherwise.
• KC

  Kelly Chase

  May 10, 2026
  5.0
  We had an excellent experience with The Drying Company for our crawl space encapsulation project. From the very beginning, Simon did a fantastic job explaining the entire process clearly and accurately. He took the time to walk us through the recommendations, answered our questions thoroughly, and made sure we understood what to expect from start to finish. There was never any pressure — just honest, professional guidance. The installation team, Hasan and Jayden, were outstanding. They were efficient, friendly, respectful of our home, and clearly took pride in their work. The finished encapsulation looks extremely well done, and the entire project was completed smoothly and professionally. Overall, we’re very pleased with the results and would absolutely recommend The Drying Company to anyone considering crawl space encapsulation or moisture control work.
• GH

  George Harris

  Apr 30, 2026
  5.0
  Had new R38 blow in insulation installed on top of original insulation that had settled over the years and lost it effectiveness in limiting heat transfer through the ceiling causing my upstairs hvac system to struggle cooling in sunmer heat and huidity. Its April 30, 2026 and it's to soon to gauge the results however I will update later on when the temperature goes up. My main reason for todays post is to recognize the level of quality and professional job Johnny & his crew did. They leveled out the multiple piles of older insulation installed by the previous homeowners and blew in 11" inches of newer & improved R38 cellulose insulation over top of the existing R38, installed new soffit baffles and floor baffles to contain the new insulation between the joist, I was thoroughly impressed at the completed job. My attic looks like its in a new house and also they installed a thermal zipper insulation cover on my pull down attic stairs. To sum up the job they did today; 1) Notified me when they were in route & estimated time of arrival. 2) Prompt, professional & courteous. 3) No messing around, went right work upon arrival and didn't stop untill job was complete. 4) Cleaned every piece of debris up in driveway, stairs & attic. Not much more to say other than this crew was textbook on getting the job done with the highest degree of making sure I was pleased with the outcome of todays work. Job well done Johnny, Hector & Christian!! Thank you George Harris
• CJ

  Charles Jackson

  Apr 19, 2026
  5.0
  From first contact until project completion everyone I interacted with at the Drying Company was friendly, knowledgeable and efficient. Contacting the office and setting an appointment for consultation/estimate was a breeze, the representative very quickly figured out what I needed help with and arranged a prompt appointment. I believe within 3 days maybe sooner Matt was at my door ready to assist. Matt listen to what I wanted to do and was able to give me a well rounded understanding of the project and the possibilities for dealing with the unknowns. He fielded all of my questions, often the same ones twice with a friendliness and professionalism that I truly appreciated. That can be said about all The Drying Company personnel I dealt with. Matt was responsive to all my communications via email and telephone. My project was obviously on the low end in terms of its size but The Drying Company never treated it as such. Being able to provided a detailed estimate in writing within minutes was something Matt was able to do that none of the other contractors could. Next up was Gary, who kept up the friendly and knowledgeable theme by working with my information requirements for the HOA also scheduling preferences(I believe I spoke another young man as well but forget his name). Finally Brian for me was where the rubber meets the road, I believe repetition is the best teacher and it was obvious to me Brian has done this a lot. My project came with a few unknowns and he was able to quickly provide solutions without sacrificing craftsmanship or effectiveness of the project. I feel very fortunate to have found The Drying Company and plan to contact them for any future with even the slight possibility of being in their wheelhouse. Thank You to EVERYONE for the effort in making this a great experience. I don't take it for granted.

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