Vernon The Heating & Cooling Specialist

Reviews

• PP

  PortraitsByMark

  1 day ago
  5.0
  Your technician, Mr. Young, was very polite, professional, and efficient. He did a great job of explaining technical details in a way that I could understand, and advising me on how best to keep my system working effectively. Thanks again for your help today, Mr. Young!
• BG

  Brittany Green

  6 days ago
  5.0
  My experience was exceptional! Everyone was so polite and helpful. My repair was complete within 24hrs of my contact to the office which was great! Braedan was very thorough and made sure I understood everything being done. I would highly recommend!
• SW

  Sarah Wires

  May 7, 2026
  1.0
  Two different times non removable stains were left on my floor because no fabric was put down. In 2023 I called service manager, 10+ different times, only got one return call and told to look into replacement floor. I did and called back never heard back. Next service apt. I complained and was reassured by the service person that the new service manager would call me back. Never did. Now another stain in 2026, called and left message with answering service, again no call. I called both day staff and answering service - no difference. Anything related to monthly memberships or money there’s been excellent communication. Their work and service guys are great - communication with issues is non existent. Found out later my water heater price was way above industry standard.
• AP

  Anne Powers

  May 1, 2026
  5.0
  Vernon’s three-man crew did a phenomenal job installing my new furnace and air conditioner. Even after the installation was complete, Bryce, the Senior Technician, has continued to provide excellent care during my bi-annual maintenance visits. From start to finish, every member of the team has been knowledgeable, helpful, and professional. I highly recommend Vernon to anyone needing repairs or help keeping their HVAC system running efficiently.
• RE

  Robert Eversburg

  Apr 22, 2026
  5.0
  After having received a bleak report from the annual spring service by our (now former) HVAC company of 8 years (who installed our system only 8 years ago!) citing major concerns about our system that would require significant work or full system replacement ASAP. So, we sought out a second opinion. Through neighborhood facebook we found Matt D. with Vernon The Heating & Cooling Specialist of Sterling. His tech, Bryce H. came out to take a look and walk us through how the claims of the other company did NOT jive with the superlative manner in which our system is currently performing. Bryce spoke to us and addressed our questions and concerns truthfully and openly without pressing us with a sales pitch as opposed to the other tech who provided vague answers with little information other than urging us to repair or replace our system ASAP. We owned and operated a chimney cleaning and repair service for over 30 years and know how to recognize truth from bull crap. The folks from Vernon are legit and are now our new service company, as we joined their annual maintenance plan. Rudy E. Springfield, VA

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