Jacob's Ladder

Reviews

• CG

  Chey GB

  Jun 25, 2026
  5.0
  Jacob’s Ladder updated my deck with precision and great care, including carpentry and power washing. The job site was cleaned every evening and upon job completion. This job was the second job done with Jacob’s Ladder. They are my go-to company when I need a job well done!
• VS

  Virginia Schmitz

  Jun 24, 2026
  5.0
  The Jacob's Ladder team painted five rooms for me, a huge undertaking, as my home is old and there were many cracks and holes that had to be filled before painting could commence. Nevertheless, they went about the work in high spirits and energy, which never flagged. They were punctual and courteous and downright nice people. I'm very pleased with the results and will call upon Jacob's Ladder for future jobs.
• AH

  Angie Heyming

  Jun 23, 2026
  2.0
  The painters themselves did a fantastic job, with the job lead really taking an interest in my house. He made sure it looked great when done. The crew also did a great job repairing poorly patched holes and prepping walls that had been messed up by the people who sold us the house. If I could rate the crew, I'd give them 5 stars. However, the paint (that THEY purchased for the job) did not initially adhere properly to the trim or interior doors, and it barely coated the walls with the first application. Some of the walls looked grey and streaky instead of bright white and objectively needed more paint, and the doors looked speckled and worse than before they started. I said no to a $700 change order to add more paint and had a long conversation with my contact at Jacobs Ladder. At the end of the call, he said how about we do another coat on the trim and doors and add another coat to the walls that look grey, and if you are still not happy, we can come back in a few weeks after you have moved in. I said great. After the project was done, the company billed me for about 25% more than what I initially agreed to. I was surprised and asked for a phone call, during which time he said the issue of the paint not sticking was my fault, not theirs. I was under a very tight budget, so the extra cost hit hard. But also I do not understand how paint failing to stick to other paint is my fault. If the price problem had not happened, I would have given 5 stars. This is my first negative review ever, and I wish I did not have to leave it.
• VK

  Vicki King

  Jun 18, 2026
  5.0
  We secured 5 estimates for painting the exterior of our house and shed. Jacob’s Ladder’s quote was impressive, the most professional, listing in detail everything they would be doing and the best price. The crew arrived Tuesday morning and completed the job Wednesday evening. Awesome job. We could not be more satisfied with the finished result and would highly recommend this company.
• AM

  Ashley McGraw

  May 27, 2026
  5.0
  I was extremely impressed with the quality of work provided, and also with the project lead’s friendliness, attention to detail, flexibility, and knowledge. The crew showed up on time, worked hard, and did an outstanding job from start to finish. I would absolutely use this company again and highly recommend them to others.

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