Explore offerings from Jacob's Ladder on 8907 Three Chopt Road in Richmond, with popular products and services available at this location.
Jacob's Ladder - Products
4 items
products
Siding
Roofing
Windows
Decks
Jacob's Ladder - Services
5 items
services
Siding Installation
Roofing Installation
Window Installation
Painting Services
Deck Construction
Reviews
4.9
449 reviews
5 stars
431
4 stars
7
3 stars4
2 stars2
1 star5
MC
Michele Craig
Sep 18, 2026
5.0
Johnnie was very professional, very personable, and very thorough. The crews, both Leslie’s painting crew and Abraham’s roofing crew were extremely efficient. We are very pleased with the outcome.
SS
Steve Scott
Sep 11, 2026
5.0
Johnny and Jacob’s Ladder performed an outstanding job residing my home with Hardiplank. I was kept informed throughout the process and received regular updates once work began. I lack the words to describe how happy I am with my homes transformation and quality installation. I highly recommend them for price and expertise.
LC
Lee and Maddie Coppock
Sep 1, 2026
5.0
We hired Jacob’s Ladder to complete a few home remodeling projects including: siding repair, fresh paint, deck rebuild. They gave us a fair price and the finished product is excellent.
Johnie, our project manager, exceeded all expectations. Throughout the process he communicated proactively and his services went above and beyond the scope of the project. Every crew member was professional around our kids and worked efficiently. 5/5.
MK
Margee Krebs
Aug 30, 2026
5.0
Once again, the folks at Jacob’s Ladder did a fantastic job at my house! This time, Johnnie Mastroianni and his team worked to re-stain my cedar siding and made my home look like new. Johnnie was great to work with - quick to respond to questions, flexible with scheduling, and his team was hard-working and did a beautiful job. I will continue to work with Jacob’s Ladder because they do terrific work and are a pleasure to work with!
KW
Kent Webb
Aug 24, 2026
5.0
We had an exceptional experience working with Jacobs Ladder on our shed remodel. The roof, side windows and steps needed replacing, the wood siding was in poor condition and was replaced with vinyl siding and the doors were rusted. From start to finish, the entire process was efficient and stress free. Johnnie Mastroianni, the Project Manager, was super. He explained every detail thoroughly, keeping us informed every step of the way. Thanks to him there were no surprises. Bud, his coworker, and Johnnie went over and beyond on keeping site clean, working in a professional manner and paying attention to detail. Johnnie was always available by phone and if he wasn’t, I left a message and he would get right back to me. He would answer any concerns that I had. I have seen other projects that they have completed and the worked they did was great. I would strongly recommend Jacobs Ladder for any similar project or any future renovations to your home.
We determine start dates based on project scope, our current workload, and weather conditions. After receiving your deposit and material selections, we'll provide an estimated start date and keep you informed of any changes. Our aim is to begin your project promptly while maintaining our high standards of quality.
Do you use subcontractors?
Yes, we collaborate with both trusted subcontractors and our own employees. All individuals working on your project are exclusive to Jacob's Ladder, ensuring consistent quality and reliability. We thoroughly vet and train each person to meet our professional standards.
What is the difference between a manufacturer's warranty and a company/labor warranty?
A manufacturer's warranty covers defects in the materials themselves, such as siding or roofing shingles. This warranty varies by product and brand. Our company/labor warranty, on the other hand, covers our workmanship, ensuring proper installation. If any issues arise due to installation errors within the warranty period, we'll make the necessary repairs at no cost to you.
I would like to move forward with my project. Do you have financing options?
We do offer financing options through our trusted partners to help make your project more affordable. During your consultation, we'll be happy to guide you through the financing application process and discuss the available terms.
How often should I have my house power washed?
We recommend power washing your home at least annually to remove accumulated dirt, mold, and mildew. If your property is surrounded by trees or exposed to harsh weather conditions, you might benefit from power washing every 6-9 months.
When is it too cold to perform your services?
While we operate year-round, extreme cold can impact certain materials and installation processes. For instance, roofing and painting are best performed when temperatures are above 40F to ensure proper adhesion and curing. In severe weather conditions, we may suggest rescheduling to maintain the highest quality results.
Do you have high pressure salespeople?
We don't employ high-pressure sales tactics. Our team consists of friendly professionals who enjoy discussing home projects and helping you find the right solutions. Even if we're not the best fit for your needs, we're always happy to answer your questions.
How can I tell which business to work with for my home project?
Choosing the right home improvement company can be challenging. We recommend meeting with at least three companies and paying attention to their approach. Consider whether they use high-pressure sales techniques or offer a variety of product options. Review their Google ratings, Better Business Bureau listing, and ask to speak with recent customers. At Jacob's Ladder, we employ consultants who provide real choices and educate you throughout the process.
What CC do you accept?
We accept Visa and MasterCard, with a small processing fee to offset associated costs. Currently, we don't accept American Express or Discover. We also offer financing options through third-party lenders for your convenience.
What is your minimum project rate?
Our minimum project rate varies by season and scope of work. We require at least a full day's work for our crew to ensure we can allocate proper resources and deliver high-quality results. For a precise quote, please contact us for a brief consultation to determine if your project meets our minimum requirements.
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Certified October 04, 2026Yext Knowledge Graph
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