Explore offerings from Jacob's Ladder on 8907 Three Chopt Road in Richmond, with popular products and services available at this location.
Jacob's Ladder - Products
4 items
products
Siding
Roofing
Windows
Decks
Jacob's Ladder - Services
5 items
services
Siding Installation
Roofing Installation
Window Installation
Painting Services
Deck Construction
Reviews
4.9
437 reviews
5 stars
419
4 stars
7
3 stars4
2 stars2
1 star5
SH
Shannon Hauser
6 days ago
5.0
Highly recommend Jacob’s Ladder! Johnnie was our project manager and did a phenomenal job! They are able to accommodate my schedule needs for my fearful dog. Crew was punctual, dependable and did an amazing job! They found additional hidden things that required repair and handled appropriately. I would recommend them to anyone looking for a company who handles it all!
JP
Joanna Prohn
Aug 12, 2026
5.0
We used Jacob's Ladder to repair our cedar siding and to paint the exterior of our house. We are beyond happy with the results. Johnnie was our Project Manager and he was reliable, detail-oriented, communicative and a pleasure to work with. He explained all of our choices throughout the process and we always knew where the project stood and what was going to happen next. He went above and beyond to make sure we were happy at each step and couldn't have been more friendly, accommodating and kind. Our house now looks brand new and so pretty. My new favorite hobby is standing in the yard and admiring it! The cost was very reasonable and I'd recommend Jacob's Ladder in a heartbeat!
MI
Matthew Isner
Aug 4, 2026
5.0
Great experience getting my deck reinforced, boards replaced and stained overall. A neighbor recommended Jacob’s Ladder and I definitely plan to use them again. Johnnie and team were awesome. He communicated all through the project, keeping me updated and finding solutions when needed. He exceeded expectations and the deck ended up exactly like we wanted.
MW
Michael Williams
Jul 28, 2026
5.0
My home project consisted of replacing siding on One side of my garage and painting the entire garage. I had gotten a couple of quotes from Other companies, both of which were considerably higher. I had used Jacob‘s ladder back several years ago, so decided to reach out to them once again why I didn’t reach out to them from the beginning I’m not sure. Johnny Mastrianni was the project manager for my job. Johnny came out, walked measured, looked at the work to be done and was very prompt with the quote the same day. I was amazed at the price I was quoted. It was considerably less than anyone else had quoted. Johnny was prompt to get my job on the books and was readily available with any questions or concerns I may have had. He was very informative and made me feel very comfortable with the whole process. Couldn’t have been any nicer or accommodating. To say he went ABOVE AND BEYOND to make the experience perfect would be an understatement. Even after the job was complete and I was very happy with the work that was done he came by to walk with me to make sure I was happy. He also corrected a couple details that HE felt needed attention. I plan to use Jacob’s Ladder to paint my house because of the wonderful job they did on my garage and look forward to working with Johnny again. Such a customer service professional and all around good guy. THANKS ! Jacob’s Ladder and THANK YOU !! Johnny Mastrianni.
BB
Barrett Anne Brogdon
Jul 22, 2026
5.0
I’ve had Jacob’s Ladder replace siding, put in new windows, new 5” gutters, flashing and return air grills. Johnnie’s done an excellent job on all of the projects. He has good problem solving skills and knowledge of how to do things properly.
We determine start dates based on project scope, our current workload, and weather conditions. After receiving your deposit and material selections, we'll provide an estimated start date and keep you informed of any changes. Our aim is to begin your project promptly while maintaining our high standards of quality.
Do you use subcontractors?
Yes, we collaborate with both trusted subcontractors and our own employees. All individuals working on your project are exclusive to Jacob's Ladder, ensuring consistent quality and reliability. We thoroughly vet and train each person to meet our professional standards.
What is the difference between a manufacturer's warranty and a company/labor warranty?
A manufacturer's warranty covers defects in the materials themselves, such as siding or roofing shingles. This warranty varies by product and brand. Our company/labor warranty, on the other hand, covers our workmanship, ensuring proper installation. If any issues arise due to installation errors within the warranty period, we'll make the necessary repairs at no cost to you.
I would like to move forward with my project. Do you have financing options?
We do offer financing options through our trusted partners to help make your project more affordable. During your consultation, we'll be happy to guide you through the financing application process and discuss the available terms.
How often should I have my house power washed?
We recommend power washing your home at least annually to remove accumulated dirt, mold, and mildew. If your property is surrounded by trees or exposed to harsh weather conditions, you might benefit from power washing every 6-9 months.
When is it too cold to perform your services?
While we operate year-round, extreme cold can impact certain materials and installation processes. For instance, roofing and painting are best performed when temperatures are above 40F to ensure proper adhesion and curing. In severe weather conditions, we may suggest rescheduling to maintain the highest quality results.
Do you have high pressure salespeople?
We don't employ high-pressure sales tactics. Our team consists of friendly professionals who enjoy discussing home projects and helping you find the right solutions. Even if we're not the best fit for your needs, we're always happy to answer your questions.
How can I tell which business to work with for my home project?
Choosing the right home improvement company can be challenging. We recommend meeting with at least three companies and paying attention to their approach. Consider whether they use high-pressure sales techniques or offer a variety of product options. Review their Google ratings, Better Business Bureau listing, and ask to speak with recent customers. At Jacob's Ladder, we employ consultants who provide real choices and educate you throughout the process.
What CC do you accept?
We accept Visa and MasterCard, with a small processing fee to offset associated costs. Currently, we don't accept American Express or Discover. We also offer financing options through third-party lenders for your convenience.
What is your minimum project rate?
Our minimum project rate varies by season and scope of work. We require at least a full day's work for our crew to ensure we can allocate proper resources and deliver high-quality results. For a precise quote, please contact us for a brief consultation to determine if your project meets our minimum requirements.
Brand Certified Facts from Jacob's Ladder
This information is certified by Jacob's Ladder and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: