Certified by Five Stars Restoration • Jul 05, 2026
Water Damage RestorationBuilding Restoration ServiceFire & Water Damage Restoration
Five Stars Restoration provides expert residential and commercial services, including water damage restoration, fire and smoke cleanup, mold removal, and full reconstruction. We’re a trusted, high-quality contractor proudly serving Richmond, VA, and the surrounding areas.
Details
Requires appointmentAvailable
Onsite servicesAvailable
Location
Certified by Five Stars Restoration • Jul 05, 2026
Certified by Five Stars Restoration • Jul 05, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Products & Services
1 list · 5 items
Explore offerings from Five Stars Restoration on 6413 Rigsby Rd in Richmond, with popular services available at this location.
Five Stars Restoration - Services
5 items
services
Fire Damage Restoration
Mold Remediation and Removal
Renovations and Flooring
Storm Damage Restoration
Water Damage Restoration
Reviews
4.8
48 reviews
5 stars
45
4 stars0
3 stars0
2 stars0
1 star
3
BQ
Buddy Quimpo
3 days ago
5.0
Exceptional Service from Start to Finish! I cannot recommend Five Stars Renovation highly enough. From the very first contact after a devastating water damage incident, Gani and his team were absolutely fantastic. They handled the entire process seamlessly, from the initial water remediation all the way through to the final rebuild. Navigating insurance after a disaster is incredibly stressful, but Gani and team stepped in and assisted with the insurance process every step of the way. They took the burden off my shoulders and ensured everything was covered properly. What started as a terrible situation truly turned into a positive experience thanks to their professionalism, craftsmanship, and care. If you want a team that is reliable, skilled, and supportive during a stressful home crisis, hire Five Stars Renovation!
ON
olivia ngugi
4 days ago
5.0
Five Stars Restoration did an outstanding job repairing drywall and siding at my home. Raul arrived 15 minutes early, clearly explained the repair process and timeline, and delivered truly meticulous workmanship. He repaired the damage, sanded, and painted with precision, then returned after the paint cured to make sure everything looked perfect. He cleaned thoroughly and confirmed I was fully satisfied. The quality of work was next‑level, and the price was very reasonable. Highly recommend.
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Jun 24, 2026
1.0
I would not recommend this company. Over 1700 sqft of hardwood floors in our home began developing significant gaps less than a year after installation by Five Stars Restoration . I paid for a certified inspection and the independent certified flooring inspector concluded that the flooring exhibited abnormal gapping and identified installation related deficiencies, including improper nail spacing and acclimation of the hardwood. Despite providing a written warranty, the company has failed to properly address the issue or honor its warranty commitment. Very disappointing experience. It is sad a company would treat their customers like this.
FM
fatima makalo
Apr 20, 2026
5.0
Great team. Did the work in a fast and efficient manner. Manager was involved with the insurance company throughout the process.
AK
AviNASH Kavale
Mar 17, 2026
5.0
We had great experience with this company. The end to end process was very fast and timely with great quality. One example was when we requested them to urgently rebuild our second floor because we were getting washer delivery on a date. Gani the owner obliged and swiftly deployed his men and rebuild second floor within the washer delivery time. Second example was their painter guy obliged and painted the entire first floor ceiling instead of just patching the water spots.
Frequently Asked Questions About Five Stars Restoration
Do you test for mold in the air?
Our inspection process focuses on examining the interior of the house. We don't conduct air or duct testing for mold.
Do you use third-party contractors?
We employ our own in-house technicians for both mitigation and restoration rebuilding projects.
Do you help with insurance claims?
Yes, Five Stars Restoration offers assistance to our customers with their insurance claim process.
Do you provide free estimates?
We provide estimates within 24 hours following the initial appointment.
Who will I communicate with?
You'll have direct communication with our entire team, including both the owner and staff members.
Do you have any Spanish-speaking staff?
Yes, we have a staff member who is fluent in Spanish to assist our Spanish-speaking customers.
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Certified July 05, 2026Yext Knowledge Graph
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