Brand Certified
Air Specialty Heating & Air Conditioning
4.9(1,347 reviews)
Certified by Air Specialty Heating & Air Conditioning • Aug 30, 2026
Business Details
121 E 25th St, Norfolk, VA
23517, United States
Certified by Air Specialty Heating & Air Conditioning • Aug 30, 2026
(757) 302-1359
Certified by Air Specialty Heating & Air Conditioning • Aug 30, 2026
https://www.airspecialtycorp.com/
Certified by Air Specialty Heating & Air Conditioning • Aug 30, 2026
About
Certified by Air Specialty Heating & Air Conditioning • Aug 30, 2026
HVAC ContractorAir Quality ConsultantAir Conditioning ContractorHeating Contractor
Air Specialty Heating & Air Conditioning provides AC services, air quality services, heating services, high efficiency HVACs, HVAC testing, and more to Norfolk, VA.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Free parking garageNot available
- Free parking lotAvailable
Location
Certified by Air Specialty Heating & Air Conditioning • Aug 30, 2026
Air Specialty Heating & Air Conditioning
121 E 25th St, Norfolk, VA
23517, United States
Hours
Certified by Air Specialty Heating & Air Conditioning • Aug 30, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Products & Services
3 lists · 39 items
Explore offerings from Air Specialty Heating & Air Conditioning on 121 E 25th St in Norfolk, with popular services and products available at this location.
Reviews
4.9
1,347 reviews
5 stars
1,227
4 stars
20
3 stars2
2 stars5
1 star17
- BBBettye Blount6 days ago5.0We were pleased with both the professional as well as the personal attention from start to finish. Our technician, Daniela, was highly knowledgeable and we truly welcome his recommendations.
- CJChad JohnsonAug 25, 20265.0Air specialty is by far the best out there. They are professional and our technician is always top notch and friendly. We never have to worry when they show up, because we know we will be taken care of. We only recommend this company to our friends and family.
- PPPaul PiechowskiAug 22, 20265.0Just want to say thank you for the honest and upfront checkout of my HVAC water issue. I enjoyed the tech and he did one thing extra to help me figure out where the water stopped in the ceiling and insulation. The system was low on Freon and getting old. I told him he was auditioning for the company. A new system in on my mind but I need to look into a few financial things before dedicating to it. A replace quote will help, but need to take care of things before I can set up a financing plan. I love the no pressure sales. One of my last ones was like a auto salesman. They would rather replace than repair. Glad I seen the ad on my computer.
- KHKevin HicksAug 22, 20265.0Extremely satisfied with every phase of our AC replacement. Matt was very professional and friendly with the inspection of our old system and offered multiple options for a new system. Damian and Kyle were very knowledgeable and again professional during the inspection phase. Would definitely recommend this group for new systems
- KPKathy PaytonAug 18, 20265.0I needed a quote on a new HVAC unit and called Air Specialty because of their high rating and good reviews. I had already been quoted by another company and explained that when the sales person arrived. Matt was great. He explained all the options I had. Did not pressure me into making a decision. He emailed me the quotes to allow me time to review and consider my options. I had another quote from a third company later the same day and was upfront with Matt about that. He understood that a new system is a great deal of money and a decision not to be taken lightly. He also told me that his company would price match another with written quotes. They didn’t have to because they were the best price. They also offer 10 years warranty for parts and labor included in the unit price. And they still came in lower than the other two quotes I got. I am scheduled for install later this week and will review the install side of things then. But I wanted to give Matt his props now. I try to use local businesses when I can and have found their customer service at this point to be awesome, from the scheduling of the appointment to setting up my payment of the deposit. If you need more information regarding a replacement or new unit call Air Specialty and ask for Matt. Update: installation of new unit was yesterday. Jesse and his crew arrived promptly and got to work. They explained the process and answers all my questions during the process. Once they were finished they answered more questions for me since this was a newer unit and it was a little different than what I had. They cleaned up everything and reinstalled the fence gate they took down in order to get the unit in my yard. Very professional and didn’t seem annoyed when I kept asking questions. Jesse and his crew did an amazing job.
Frequently Asked Questions About Air Specialty Heating & Air Conditioning
How often should I change my air filters?
As a general guideline, we recommend changing air filters monthly. However, the frequency may vary depending on your location and the presence of contaminants such as dirt and pet dander. It's advisable to inspect your filter regularly and replace it when it appears dirty.
How often should I have my unit serviced?
Maintain your HVAC warranty by scheduling professional maintenance at least annually, ideally twice a year. This ensures your system is properly inspected, cleaned, and serviced in both heating and cooling modes, meeting manufacturer standards for warranty coverage.
Can I fix my broken air conditioner myself?
We advise against attempting to repair a broken air conditioner yourself unless you have professional HVAC expertise and the proper testing equipment. Doing so could put you or your system at risk. Our skilled technicians can safely diagnose and repair the issue for you.
How big should my heating and cooling unit be?
Determining the appropriate size for your heating and cooling unit involves considering multiple factors, including your home's structure, insulation, and attic space. An oversized system may lead to excessive humidity and potential mold issues, while an undersized one could result in constant operation and increased energy costs. Our qualified technicians can accurately assess your specific needs.
If I replace my outdoor unit, do I also need to replace my indoor unit?
In most instances, we recommend replacing both the indoor and outdoor units simultaneously. This ensures optimal compatibility, efficiency, and performance. Additionally, replacing both units at once provides comprehensive warranty coverage for the entire system, potentially saving you money on future repairs.
Should I cover my unit in the fall and winter?
While covering your unit can prevent debris accumulation, it's important to remove the cover before operation. If you plan to turn off the unit during an extended absence, you may cover it after disconnecting the power source. For any operational issues, we recommend contacting our heating repair team for a complimentary estimate.
What makes an AC unit freeze up?
Several factors can cause an AC unit to freeze, including refrigerant leaks, dirty evaporator coils, and defective blower motors. These issues often require professional attention. Our skilled technicians are equipped to diagnose and address these problems effectively.
What is a zoning system?
A zoning system divides your ductwork into separate sections, allowing for individual temperature control in different areas of your home. This approach enhances energy efficiency and comfort by enabling targeted cooling or heating. Contact us for more information on implementing a zoning system in your home.
How can I improve my indoor air quality?
To enhance indoor air quality, we recommend regular dusting and vacuuming. Additionally, our technicians can install specialized equipment such as UV light units, high-efficiency air filters, and electronic air cleaners to further improve your home's air quality.
How do I find out if my unit is under warranty?
To determine if your unit is under warranty, locate the manufacture date on the equipment's label. Units less than five years old are typically covered. For specific warranty details, we suggest contacting the manufacturer directly. If you require assistance with your heating and air conditioning system, please don't hesitate to contact us.
How often should I change my air filters?
We recommend changing air filters monthly, but frequency may vary based on location and contaminants like dirt and pet dander. Inspect regularly and replace when dirty.
How often should I have my HVAC unit professionally serviced?
Schedule professional HVAC maintenance at least once a year, ideally twice, to maintain warranty and ensure proper inspection, cleaning, and servicing in heating and cooling modes.
Can I repair my broken air conditioner myself?
It is not recommended to fix a broken AC yourself unless you are a professional with the right equipment. Contact our skilled technicians for safe diagnosis and repairs.
How do I determine the right size for my heating and cooling unit?
The correct size depends on factors like home structure, insulation, and attic space. An oversized or undersized system can cause issues. Our technicians can assess your specific needs accurately.
Do I need to replace both indoor and outdoor HVAC units simultaneously?
Yes, replacing both units together ensures compatibility, efficiency, optimal performance, and comprehensive warranty coverage, saving you future repair costs.
Is it necessary to cover my HVAC unit during fall and winter?
Covering your unit can prevent debris accumulation if the unit is off for an extended period. Remove the cover before operating and contact us for maintenance or repair estimates if needed.
What causes an AC unit to freeze up?
Freezing can result from refrigerant leaks, dirty evaporator coils, or faulty blower motors. These issues require professional attention from our qualified technicians.
What is an HVAC zoning system and what are its benefits?
A zoning system divides ductwork to control temperatures in different areas independently. This enhances comfort and energy efficiency. Contact us to learn about zoning options for your home.
Are there nearby places I can visit before or after my service appointment with Air Specialty Heating & Air Conditioning?
Yes, you can visit Rip Rap Brewing Co. for craft beer, enjoy a meal at District Apizza, or explore local shops like Good Mojo antique store. These nearby places offer great options for relaxation around your appointment.
How can nearby services help me when visiting Air Specialty Heating & Air Conditioning?
Nearby services such as UPS Access Point for shipping, Western Union financial services, and 7-Eleven convenience stores provide added convenience for customers when handling errands during their visit.
Are there any nearby places of worship close to Air Specialty Heating & Air Conditioning?
Yes, the Lamb and Lion Worship Center and New Temple of Faith are nearby religious organizations you can visit before or after your HVAC service appointment.
Brand Certified Facts from Air Specialty Heating & Air Conditioning
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