The Plumbing Dr

Reviews

• SB

  S B

  Jul 1, 2026
  3.0
  We had a loose toilet in our basement that rock because one of the bolts was stripped. Scheduling was quick and easy and they came out the next day for a Non-emergency repair. The repair person arrived earlier than anticipated and was quick efficient knowledgeable, and took care of the problem. However, the company’s pricing descriptions appear intentionally confusing to drive higher prices for emergency situations rather than the actual effort required. I was testing them out for my Mom, but unfortunately cannot recommend them.
• PO

  Patty Ojeda

  Apr 19, 2026
  5.0
  I was very impressed with the service from The Plumbing Dr, from the initial call to schedule, the follow up, the call from the techs when they were on their way, to the outstanding job done at my house. Very professional and friendly, and I will definitely call them again for any future plumbing needs.
• KF

  Kris Fizyta

  Mar 20, 2026
  4.0
  5/9/26 Update: Thank you Plumbing Dr. for addressing my complaint below🙌. Updated review to 4 stars and will call you again 👍 ------------------------------------------- I hired The Plumbing Dr to replace a section of pipe connected to my bathtub. The work itself appears to be done well, and the team was professional on site. The quoted price was $1,190, but the final bill came to $1,531. While I was satisfied with the quality of the repair, I was not satisfied with how the final price was reached. One minor gripe I have is regarding the cleanup of the job site. Because the pipe was located in my crawl space, the plumbers had to remove insulation to access it. When the job was finished, the insulation was left on the ground instead of being put back in place. It’s not a major issue, but it did feel a bit sloppy. It’s possible my expectations were off and most plumbers would not replace the insulation. My bigger complaint was when it was time to pay. The mechanic informed me he needed to add a charge for snaking the line. He said the standard price was $391 but offered a discounted rate of $341. This was added to the original $1,190 estimate. I understand that unexpected issues can arise, but I believe I should have been notified before he did this work. When I asked whether he felt the extra charge was fair, he said yes. I disagreed, but no sense in arguing about it. Overall, the repair seems solid, but the lack of upfront communication about added costs left me disappointed. I had hoped to find my go‑to plumber, but based on this experience, The Plumbing Dr will be lower on my list for future work.
• MZ

  Margo Zoian

  Jan 24, 2026
  5.0
  It is our privilege to write this commendation on the services received from the plumbing Dr in Arlington, Va. From the time we scheduled an appointment to have repair services on our toilet with Tracey, to the repair completed by Ture, the overall service that we received was more than exemplary!! We were treated with the utmost humble respect and patience that any and all customers would expect. Tracey scheduled our appointment most efficiently as we had service the very next day. Her demeanor was very patient and detailed in outlining our needs and cost factors! True who provided us with his service was on time, very explanatory as to was needed and encouraged us to both ask any questions and even view the repairs that were needed. True provided us with answers and advice regarding our toilet issues presently and suggestions to avoid further issues in the future!! He was a great listener, had excellent communication skills and overall demeanor was extremely humanistic. As this was our very first time in calling upon the plumbing Dr for your issues we cannot be more appreciative with their outstanding service and professionalism! Our sincere thanks!!!! Samuel and Margaret Bozoian’s Fairfax, VA
• JS

  J Ses

  Jan 12, 2026
  3.0
  Update (June 2026): A few months ago, after the great work below from Ture, I called the Plumbing Doctor for another issue. A different tech showed up this time. He initially told me that any cost for "finding a leak" would transfer to work afterwards, which later turned out to not be true. He also charged me hundreds of dollars for "finding the leak" despite my pointing it out to him and him only needing to cut a small section of drywall to get to. This was written up as taking "an hour and a half of labor" for 20 minutes of work. After this experience will simply diagnosing the problem, I found another plumber to actually fix the problem. This process was entirely different from my first visits with this company, when I was not charfed extra for diagnosis. If you use Pluming Dr. ask for Ture. If he isn't available, I would not recommend this company. January 2026: Incredible work by Turé. Walked me through what needed to happen after a pipe burst. Did the work at a much more reasonable price than a competitor. Will be using Plumbing Dr. for all future plumbing needs!

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