Roto-Rooter Plumbing and Water Cleanup in Danville

Reviews

• CF

  Candi Finley-Hall

  4 days ago
  5.0
  No notes! Absolutely floored by how fast they addressed the issue, options offered, and a detailed plan was set in motion. They were so kind and understanding, and completely transparent with the repair process. Awful situation turned into a phenomenal experience. Thank y’all so much!
• DF

  Darrell Fulcher

  Aug 26, 2026
  4.0
  Nick was highly professional. I asked about senior citizens discount, along with Veterans discount. Considering, I'm a disabled veteran on a tight budget/ income. Nick explained he could not go into the system and change it for the mentioned discount. Gave advice to take the bill to PSA HC, they should consider reducing bill. Again mostly pleased. I would have given a 5 star 🌟 rate had discounts applied. TY 🇺🇸 Nick also explained i saved myself $200-$400 by having the areas dug out and leak located myself with psa authority. Filling hole in myself.. again fixed income/ budget, Disabled veteran/ senior citizen. TY Sincerely Darrell Fulcher
• FB

  Fred Baker

  Aug 20, 2026
  5.0
  Recently had a major plumbing and water problem in the crawl space. Called Roto-Rooter and they came out right away. Have used them for years and have found them to be top notch in every area. Andy,Dylan, Nathan,Brandon,and Brendon were professional,competent and friendly. They explained the whole process to me as the work progressed. I will be sure to call them again. A very happy customer!
• CG

  Crystal Gomez

  Aug 20, 2026
  3.0
  Never wanted a plumbing issues but it happens. 1st off I waited to do this review bc I was giving the guys time to come back and finish. So that hasn't happened yet so I am a Google reviewer and it keeps coming up how was my experience with roto rooter. Of course my issue was bad. Really bad the main drain collapsed so big problem. Man comes out shows me the 1st bill and of course as they continue to work on the issues others come up so need a second invoice. Here is problem 1. Guy looks at me while running a credit check and tells me. Ooohhhh you got good credit. Really good credit. Well what has that got to do with this. . And tells me we will handle everything of course for 20 thousand dollars. And we will put it all back together for you...second problem that was a complete lie. No one ever came back to fix what was not completed. Guys left a couple of tools behind. Didn't matter bc my 20k bought new ones evidently. And I already know they are going to say they didn't come back bc I had a family event that weekend and the guy said that he would see me the next weekend. Haven't seen anyone. I'll let the pictures speak for themselves. And they will come and redo it for a couple thousand more. That came after I had paid the whole bill.
• KH

  Kevin Harris

  Aug 1, 2026
  5.0
  It was a great experience meeting Jordan and Austin, great young men, very courteous upfront and honest. Did what another company said they wouldn't do ( clean roots out of line ) , jetted my main drain line outside in the rain with a smile and told me they were going to take care of me and did. Word to the wise be careful who you call to estimate your issue, I won't say which company , but if they say you can finance a 15 year loan to clean your drain call Rotor Rooter and Jordan and Austin before you donate a kidney to clean your drain. Even the young lady dispatcher that I called would laugh with me and put me at ease. Thanks Rotor Rooter for hiring People with the right attitude and can work with customers instead of working on them.👍🙏🫤

Frequently Asked Questions About Roto-Rooter Plumbing and Water Cleanup in Danville