Located in Western Albemarle, Old Trail Village is located in historic Crozet. Set against stunning views of the Blue Ridge Mountains, Old Trail is a vibrant community of neighbors enjoying the pleasures of small-town living with the amenities of modern development. Old Trail also features the conveniences of a golf club, swimming pool, coffee shop, ACAC gym, variety of restaurants, and park and nature trails that wind throughout the community, with Western Albemarle County elementary, middle, and high schools located just outside the main entrance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.