At TK Elevator, we keep your building running—without downtime. With decades of industry experience, we provide elevator installation, maintenance, repair, and modernization for commercial and multi-site properties. We service all major equipment, including legacy systems from Dover, US Elevator, and Northern, giving you a single partner for any portfolio. Property managers and facility leaders trust us to reduce breakdowns, maintain compliance, and extend equipment life. With expert technicians, fast response times, and 24/7 support, we deliver reliable service nationwide. TKE – move beyond.
We have been waiting for over a week for repairs to our elevator in Norfolk VA. This is the most incompetent company I’ve ever dealt with!
VS
Vee Stovall
Dec 23, 2024
1.0
Spitting on people's cars now??? How is that possible/professional???? And not even apologizing👎🏽👎🏽👎🏽
AK
Arica Kelley
Mar 5, 2024
1.0
They service The Morgan apartments in Chesapeake VA. The elevator in one of the buildings in particular has been broken at least once a month for the last four months. They come out “fix” it and it’s broken the following day or the following week. I even got stuck in the elevator the day after they came out and “fixed” it after it was broken for over a week. They were out last week to “fix” it and guess what elevator is broken AGAIN. Either the technicians don’t know what they are doing or they are just coming and putting a band aid on it to continue to get overtime for coming after hours to fix this damn elevator. This is absolutely unacceptable and needs to be addressed and FIXED the correct way.
CB
c b
Dec 28, 2022
1.0
My fiancé dropped his phone down the elevator shaft when we were visiting the area for Christmas on 12/23/2022, staying at the Hilton Garden Inn. The front desk called this company, we were quoted $350 an hr, & my fiancé accepted because all of our info for where we were going was in his phone & our 6hr driving trip would've been ruined!! We leave & come back but the tech had already came. We were told that he charged us for 45mins, even though the service took him 5mins to perform on-site, & at a rate of $717 an hr. We did not agree to that amount!!! The front desk ppl were even shocked at the price!!! Its the holidays & this company ripped us off!!
The hotel immediately charged us $350, granted it should have been less based on the prior quote we were given. Shame on this company for ripping ppl off, especially during the holidays!!!
May you never have to deal with this company in any important situations!! They will take advantage of you without remorse!!!
Frequently Asked Questions About TK Elevator Norfolk
Can TK Elevator repair and maintain any brand of equipment?
YES. TK Elevator can maintain and repair any brand of elevators or escalators, any place at any time.
How can I get a quote for a service agreement on my elevators/ escalators?
Visit our contact us form to be connected to a sales representative at your local office. https://www.tkelevator.com/us-en/service-areas/va/norfolk
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