Michael & Son Services Chesapeake

Reviews

• DL

  D LS

  2 days ago
  5.0
  Troy replaced a fuse panel box with a breaker panel box. He's very knowledgeable regarding electrical issues and codes and spotted some issues along the way that he upgraded or repaired. With the help of an assistant (Samuel) they worked hard and stayed late to insure I was up and running by late evening. I don't hesitate to recommend Troy who was professional, knowledgeable and courteous as every Michaels & Sons employee I've delt with over the years.
• DC

  Dr. Sabrina Caldwell

  2 days ago
  5.0
  Working with Jason continues to be a great experience. He was open to providing me insight while also communicating risk mitigation strategies. Although my anxiety with what occurred in my home was heightened, Jason helped me understand the full scope from finish to end. I'm appreciative of the commitment and dedication and his ability to represent Michael and Sons in a stellar manner. Thank you.
• KK

  Kevin

  4 days ago
  5.0
  Had a plumbing issue and John H. From Michael & Son Services was assigned to the work order. He was fantastic! Punctual, professional, courteous, and extremely knowledgeable! He diagnosed the cause of the problem, developed a plan to make the repair, and found a “hard to find” part to be delivered ASAP all while on site! He said he was not leaving until the solution was finalized. He kept me informed at every step. I appreciate all his help and would recommend John H. at Michael & Son to anyone!
• JC

  Janie Cobb

  Oct 23, 2026
  1.0
  I am giving the technician a 1 star. I have to give a rating. He did his job. I want to give the company a zero rating. My furnace has broken down twice in the last 2 years. I had it only a little over a year when it broke down. I was told because I didn't service it i would have to pay ovet1000 dollars. I paid it. Now this year we are once again without heat. You want me to continue paying more money in this defective furnace. I refuse to give my money to Michael and Son. Are you going to realize I paid almost $9000 dollars and can't enjoy it because it won't work properly. It's a money pit i am so done. What are you going to do about this situation? I wait your response
• AA

  Andrew

  Oct 14, 2026
  1.0
  Another terrible company in Hampton Roads. Not surprised. Interesting amount of Google reviews you have here — I wonder if all of them are real? Tech arrives for their inspection and does half the work, lies about a units functionality and begins to immediately upsell me on a membership to get discounts on a future install. Later on I go through their invoices and there are no notes and no specificity on anything done. Later on in the day I go upstairs and this monkey not only dented my ceiling but scuffed my wall getting into the attic. I would say you picked the wrong guy and the wrong house to do this with but you probably do this to everyone, current and potential customers alike. A real joke of a company. Could’ve made thousands from this new customer but I wouldn’t trust you with a garden hose washing a driveway, much less anything relevant and important to a functioning structure like my actual home. Go out of business.