Stanley Martin Charlottesville Regional Office

Reviews

• MB

  Mike B

  Jun 27, 2025
  1.0
  I would not recommend buying a new construction home from Stanley Martin Homes. From the start there was something off about the team: They are overly eager and lack an amount of humility. The process of building the home was set back multiple months. They promise things and then act like they never said that when they don't deliver. If you are unhappy with their work, they will actually try to bribe you for a good review. The area is nice. The groundwork is pitiful with poor grading. The layout and bones of the house seem fine, but the finishing lacks an obvious amount of care. If you are to buy from them, do not expect a new construction home that will allow you to be carefree for 5 years. They were unaware that the water pressure would be underwhelming and told me half way through the build that a pump would need to be installed. Low and behold, 6 months into ownership, the pump continuously shows an error. Following evaluation, it was found that it was broken during installation. It required an entire new unit, that was not covered by warranty due to improper installation. The HVAC units that are installed are not scaled to the size of the houses. I WOULD NOT, buy a four story house from them as you may as well never go to your fourth floor during summer. I think it speaks volumes that not even their caulking team does a good job and you will be recaulking your shower after a year and a half (let alone they grout between the tile and tub and then caulk over the top, which I think many would disagree with). Upon reflooring the space, there were clods of red clay deposited under the carpet across the subfloor. Truly an unprofessional company with concerning business practices. If you want to buy a house that needs to be fixed up copiously, you can buy a new construction from stanley martin. I would, however, recommend buying one that has been lived in and fixed, or just buy a home elsewhere. They may build a house, but they might as well be flippers.
• HC

  Heather Carrillo

  Nov 20, 2020
  1.0
  Do not buy from Stanley Martin ! We bought our home almost two years ago and had major water leaks from living ceiling !!! Twice ! Warranty will not cover it they did not help us at all ! Our mini split in loft also had water running down it with in first week ! Garage has had major damage from water 💦 worst experience ever !
• MW

  Michael Wood

  Sep 30, 2020
  1.0
  Stanley Martin Spring Creek We purchase our NEW Villa 7-12-2019 so in 14 Months we had the following issues with window, interior and exterior Doors, paint, drywall, counter tops, Carpet, tile, elect switches and plugs, walls out of square, walls out of plum, no insulation between windows and studs, no insulation between exterior doors and framing ,HVAC the repair crew not cleaning up behind themselves Just to much to list So the problem with Stanley Martin Warranty is they uses the same company /contractor that SCREWED it UP the first time, are used to make the repairs So the repairs are questionable at best NO CRAFTSMANSHIP OR PRIDE used in Building my house Buying a Stanley Martin ready to move in house/villa ,it’s like buying a 100 year old house Hope you have good DIY skills you will need them if your house is like ours Stanley Martin has tried to repair the issues some what But I had to go back and correct what I could Thank you Mike

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