Air Conditioning ContractorHeating ContractorHeating Oil SupplierHVAC Contractor
Leonard Splaine Co. works out of Suite 121 on Burke Centre Parkway. James Leonard and Charlie Splaine founded the company in 1956, and the third generation of the family has led it since 2004. We cover heating and cooling, water heaters and whole-home water quality, electrical panel change-outs and EV charger installs, indoor air quality including filtration and duct cleaning, and seasonal maintenance, and we still service and deliver home heating oil. Our installs carry a Lifetime Workmanship Guarantee, which covers our workmanship for as long as you own the system and is not a parts warranty. Same-day service and same-day estimates for homeowners in Fairfax, Springfield and Lorton. BBB A+ accredited, ACCA certified.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.