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CT/HX - A Fidelity Company

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About

HVAC Contractor
CT/HX, A Fidelity Company, is a premium provider of Commercial and Industrial Cooling Tower and Heat Exchanger Service, as well as complete refurbishments, that significantly extends the life of the equipment and recaptures thermal efficiencies for all makes and models. Having performed over 10,000 projects nationwide, CT/HX has become a trusted partner to building owners, property managers, and service providers. Our markets range across mission critical, healthcare, industrial facilities, commercial buildings, district cooling plants and more. CT/HX provides service for our clients nationwide from our locations in Florida, Maryland, Pennsylvania, North Carolina, and Virginia.

Location

CT/HX - A Fidelity Company
340 Hill Carter Pkwy G, Ashland, VA
23005, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.