Factory Flooring Design Center

Reviews

• BY

  Barbara Yost

  Aug 14, 2026
  5.0
  Love my floors! Picked them out from samples at Draper site. Worked with my schedule and the installers did a great job, cleaned up and came back to do the door pieces when they said they would. Had a really good experience and I think the price was very reasonable.
• HT

  H Thomas

  Aug 6, 2026
  2.0
  Store front was very helpful. I chose to support a local business. Sadly, the installation crew was less than desirable. They left the front door open and let in a ton of flies! I'm still trying to kill 'em off. Also, they never used a dust bag for their miter saw - resulting in dust throughout the kitchen and living room. They installed quarter rounds around the kitchen cabinets - including the place for the stove. Now I can't get the stove back in place because of the quarter rounds. How long have they been doing this? Lastly, they left unannounced. Never asked for my final review and OK on the project. Left a small token of trash on the front porch for me. Would I use this business again? I don't know.
• HP

  Heather Plumb

  Aug 6, 2026
  5.0
  They were so helpful and helped us choose amazing flooring in our budget. They made great suggestions and were super helpful through the whole process. The installation went smoothly and quickly and our floors look wonderful. We are very happy with them.
• IB

  Ian Borders

  Aug 5, 2026
  5.0
  Carpet looks incredible and the installer did a fantastic job. He paid attention to every detail and treated our home like it was his own. We are extremely happy with the whole process!
• ST

  suzi Todd

  Aug 4, 2026
  4.0
  The carpet is beautiful, the installation was done beautifully, the price and time from order to installation were good. My only concern is it was a big job and only one person doing all the work by himself. I felt guilty watching one person lug all the old carpet out and lug all the new carpet in by himself. He worked all day and I don't know if he even had a lunch. He was super polite and kind. I have nothing bad to say about him, I just thought this would be a 2 person job and I was concerned. Overall the experience was a positive one and I look forward to using you again