Scott Hale Plumbing, Drains, Heating & Air

Reviews

• DP

  Daniel Patterson

  4 days ago
  5.0
  Hands down the best service experience I've ever had. Emmanuel Savala showed up Sunday afternoon with a smile and positive energy that put me immediately at ease. He proceeded to run various diagnostics on my failing AC, explaining to me, in terms I could understand, what he was testing and why. After various tests, he reviewed the issues with me and recommended a solution that would not only save me money, but was the most pragmatic based on his analysis. I have honestly never been so confident in a service repairman's knowledge and subsequent recommendations. Emmanuel gave me his card before leaving. I asked him for a few more, which I will certainly share with friends and familyz
• DW

  D wuyou

  4 days ago
  5.0
  Shea did an amazing job!! In lest than one hour my AC unit was ready to start cooling again. Help with the cleaning coils check coils inside house unit what filters should we use And how important is maintenance. Checked freon levels and found out that we need to replaced capacitor that was already 12 years old!. I hope this will help running ac over the summer. Great Job!
• AD

  Aarthi Dhinakaran

  Jul 2, 2026
  5.0
  After dealing with ongoing HVAC zoning issues and multiple service calls from other companies, these guys were the ones who finally figured out the real problem. Special shoutout to Shea Yeager! He quickly identified that the Zone 2 damper wasn't working properly, fixed it, and our upstairs AC started working again. They took the time to diagnose the issue instead of making assumptions, explained what they found, and got everything working as it should. Really appreciate their honesty, professionalism, and persistence. Highly recommend them if you're looking for an HVAC company that actually takes the time to troubleshoot and fix the root cause.
• SC

  Spencer Christensen

  Jun 26, 2026
  4.0
  Called Scott Hale Sunday (6/14) morning due to back to back vanity’s overflowing in a rental I manage. They get stars for being the ones willing to show up on the weekend semi promptly. That’s about all I can say positively. The technician that came out was friendly- but extremely salesy. He spent approximately 30 mins trying to snake the drain but kept popping up the vanity on the other side of the wall. He claimed he couldn’t get into the main stack where the clog was. He proceeded to explain to me how we would need to rip out the vanities, open up the wall, and redo the old cast iron pipes so he could get into the main stack. I asked for a ballpark price and was told $2,000-$10,000. Yea right. He also spent a good little bit trying to get me to purchase drain cleaner. Which I would have considered if the drains were clear. Sent him on his way after paying for a lack of actually solving my problem. Not too happy about that. $270 down and the drains are still clogged. He said we would come back the following day and put a camera down the drain to see the situation and get a better idea. I was like ok whatever. With the problem unresolved and the sinks still overflowing, I proceeded to spend the next 6 hours cleaning up wet floor, cutting out the back of the vanity, cutting out the drywall, exposing the plumbing, trying to get through the clean out (which was rusted stuck). With no other options and a small wimpy drain auger I had to rip out a t-joint to access the main stack. I eventually unclogged it enough that the tenants wouldn’t have any issue overnight, though it was still somewhat clogged. The following day I called a new plumber who came, and using a drop head auger, snaked the main stack in approximately 15 mins. He cleaned the drains better than i was able to the day before. $170 and fixed the problem. Overall, probably won’t ever call Scott Hale back for anything. They weren’t able to solve a semi easy problem with tools they should have had and ended up trying to sell me in thousands of dollars of repairs. 2/5 stars Edit: After posting this review, management reached out to me and apologized and issued a refund for charging and not solving the issue. Happy with this customer service 4/5
• DB

  Darcie Becker

  Jun 26, 2026
  5.0
  Tyler Keller with Scott Hale was professional, knowledgeable, and easy to work with from start to finish. He took time to explain everything clearly, answered questions, and made the process feel straightforward without pressure. I appreciated the communication and attention to detail. Overall, a very positive experience and I would feel comfortable recommending Scott Hale to others looking for heating and air service. We had a new A/C system installed and are happy with the service and results.

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