Doors & Door SystemsDoor SupplierGarage Door SupplierAccess Control System
Our goal is to earn your trust and build a lasting relationship with you. Your satisfaction with our service matters the most to us, no matter the size of the order. We are committed to offering great customer service while staying on the cutting edge of both industry and business practices. Most of our business comes from a loyal customer base. We attribute this to our infallible commitment to always treat our customers the way we would want to be treated. We have an extensive inventory, and our custom shops have fast turnaround times to ensure your project schedule can be met.
No matter what you may be looking for, we strive to be your first choice for quality, selection, price, and service.
I was driving I-15 north and one of your employees driving one of your trucks was swerving through the lane and wouldn’t move out of the left lane for others to pass. When he finally moved out of the left lane for other to pass he made some choice hand jesters as I passed then he proceeded to tailgate me after I passed. In no way was I trying to cause trouble I just was following traffic laws by not passing on the right. You need to talk with anyone driving your trucks with your information on it that this reflects your business
KC
Katie Christensen
Mar 3, 2026
5.0
I have been working with Robert I Merrill for a little over a year. Everyone I have worked with has been great, but I would like to call out Christian Quayle as he is who I have worked with the most. He is ABSOLUTELY FANTASTIC! He is so patient and easy to work with. We have had several complicated projects, and he has made the process so painless. I never doubt that he will get our request completed! I LOVE working with him! So grateful I get to work with him!
KM
Karli McKinnon
Mar 3, 2026
5.0
Stacey is great to work with and is always helpful!!
SM
Seann McWhorter
Jun 6, 2024
1.0
I hate leaving negative reviews, but these guys dropped the ball big time. I ordered a door to match previously purchased doors for my office space. I prepaid. The lead time they asked for was reasonable. When they delivered the door, their driver brought the wrong door. We called and our sales rep was on vacation. A different sales rep tried to help and said our door was sitting there in the office, but that the stain didn't match at all. (We gave them one of our existing doors to color match, which they haven't returned to us yet). It's been a couple weeks now and they still haven't delivered or door. Calling them has been an empty chasm of unreturned voicemails. We finally got someone to talk to us and they promised the door today by noon. It's almost 2 and they said it just got stained and is still tacky. It has been so frustrating to work with these guys. I guess I'm too small of a job to warrant any level of good customer service. I'd post a picture, but I still don't have a door to take a picture of.
HS
Heather Shelley
Sep 13, 2018
5.0
I found some special door pulls online that I could not order directly. It was hard to find someone who could order them for me. I was referred to Robert I. Merrill Co.--they were able to order them for me quickly and at a good price. They even shipped them to me so I didn't have to drive to Salt Lake City.
Frequently Asked Questions About Robert I. Merrill Co.
What are the regular business hours of Robert I. Merrill Co.?
Robert I. Merrill Co. is open Monday through Friday from 7:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Is Robert I. Merrill Co. open on major holidays?
No, the company is closed on major holidays including Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026).
Where is Robert I. Merrill Co. located?
The company is located at 4049 South Howick Street, Millcreek, UT 84107, United States.
How can I contact Robert I. Merrill Co.?
You can contact them by phone at +1-801-263-2700 or email at branda@rimdoor.com.
What type of products and services does Robert I. Merrill Co. offer?
They specialize in doors and door systems, including garage doors, access control systems, and commercial and industrial door frames, emphasizing quality, selection, and customer service.
When was Robert I. Merrill Co. established?
Robert I. Merrill Co. was established in 1944.
Does Robert I. Merrill Co. have an online presence?
Yes, you can visit their website at http://www.rimdoor.com for more information.
Are there any nearby places where I can get plumbing services near Robert I. Merrill Co.?
Yes, nearby plumbing service providers include S & B Plumbing and Millcreek Plumbing Inc.
Where can I find nearby gyms if I want to work out before or after visiting Robert I. Merrill Co.?
Nearby gyms include CrossFit NewLife and Salty Hive CrossFit, both offering fitness and recreational options.
What other door or security-related businesses are close to Robert I. Merrill Co.?
Merrill Doors, a door sales and security systems provider, is located nearby and could be a convenient additional resource.
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