Element Plumbing, Heating and Air

Reviews

• HR

  Hudson Christian Rhodes

  Sep 23, 2026
  5.0
  Drew and Riley were exceptional! We’ve had a bad experience in the past with a company who replaced our AC unit. They showed up promptly and fixed our issue quickly. Very knowledgeable. We will be using Element for future requests. Hopefully all of their technicians have as great of a demeanor 😊
• TH

  Taigne Hammock

  Jul 24, 2026
  5.0
  Michael R and Anthony A are punctual, courteous, knowledgeable, and professional from the start of the project all the way through to finish. I'm very pleased with the work that they did, which included replacing pipes within a wall cavity, and replacing an old 40-gallon water heater with a new tankless water heater. I'm looking forward to having Element Home Services provide annual inspections and services for my home going forward.
• DW

  Dory Woollard

  Jul 21, 2026
  5.0
  Cris and Bladen came to my home to get me a bid On an air-conditioning unit They were so thorough that I joined their yearly maintenance program. I would invite anyone I know to use Element For their maintenance, plumbing and heating options.
• CA

  Cody Allen

  Jul 19, 2026
  5.0
  Jason was top tier. After multiple hours with a competitor I was left without even the smallest example of their ability to fix my issue in any way, shape or form, along with a $14700 quote for a full replacement. Jason had the fan running within 5 minutes, communicated clearly where the issue might be and the itemized steps we could take for the best resolution.
• RB

  Randall Bennett

  Jul 15, 2026
  5.0
  I was asked recently how I was being incentivized or paid-back for leaving highly positive reviews. I am only incentivized by feeling good about complimenting highly effective people who provide world class customer service. I am also honest in my reviews about our experience and feelings. Other than that there is no other incentive or payback or discount from a company or individual. Honestly, the team members at Element are awesome, honest, hard working and amazing ! We only met them a few months ago, but we love their 'whole home' approach, their fair fees and the trustworthiness we feel keenly, which is high from our perspective as 'old home owners' who have found the right company and team members!!! First, Katelynn we met first on our first phone call. She is an expert in dealing so well with people that you feel you've found a trusted friend. You can tell that she wants to really help each customer in a clear and very friendly way!! Katelynn is always incredibly amazing in wanting to help and in getting someone to our home as needed. Michael, now our number one trusted plumber, is wonderful as well as he explains everything so clearly, listens intently, and is always willing to look at yet another plumbing surprise in our 25+ yr old home. Both Michael ad Katelynn continue to exemplify beautifully 'world class customer service'. Katelynn and Michael each deserve far more than 5 stars and we honestly feel that each of them deserve 1000 stars!!! Thanks you two as the rest of the incredible Element team!!