Cost U Less Flooring

Reviews

• TC

  Tyson Cantrell

  Jun 26, 2026
  5.0
  I'm so happy with my carpet installation! The team at Costuless was fantastic and made the process smooth from start to finish. I was especially impressed with the level of service and quality for the price. Could not be more excited about our renovation. Thank you!
• TG

  Terry Gurule

  Jun 19, 2026
  5.0
  Highly recommended vendor these guy's went out of their way for me. Im a long haul truck driver.And these guys went out of the way to make sure that they could make it as easy as possible for me. The installer i had worked untill 1am one day and 10pm the next to get it done for me. You just dont see that kind of work Ethic any more. Im highly satisfied with this company and employees , thank you , everybody.
• CB

  Clifton Breaux

  May 20, 2023
  5.0
  This place was great! Marci and the gentleman found the exact flooring for my budget that I needed. Highly recommend!
• MB

  Marilyn Barton

  Oct 22, 2020
  5.0
  Thanks so much for great service and ideas and information about quality.
• LB

  Liz Burr

  Oct 16, 2018
  2.0
  I'm not even sure where to start. I mean, their prices are great and that's why this is more than 1 star, however they are a mess of a business. We used these guys because our home builder used them and I wanted my basement carpet to match the rest of the house. Anyway, I called to schedule a measurement, they got someone out quickly and were told to expect a call within a few days to get a quote and to schedule install if needed. We weren't in a rush, so I didnt think anything of it when I didnt get a call back. I ended up calling a few weeks later, said they would work on it and get back to us. They didn't. Called again, got the quote, paid my deposit and scheduled install, which was a few weeks out, again, we weren't in a hurry so this part didn't matter too much to me. Install was fine, but they had probably a 12-14 year old teenage girl helping which was weird? Few months later, we get an Invoice from them to pay the remaining balance, it'd been so long I honestly forgot I hadn't paid. We get this on 10/8. Today, a week later, I get a nasty email from Nique saying they are going to send us to collections if we don't pay them. Awesome. I will take some responsibility as I should've noticed it wasn't paid, but they don't need to be ridiculous about the situation. Seriously, the worst ran business/customer support. Decent Carpet, good prices. I mean, you decide which is more important?

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