Universal Windows Direct of Central Texas

Reviews

• WH

  Weldon Hesson

  Jun 12, 2026
  5.0
  Very easy to work with. Prices are very competitive and the installation crew is very knowledgeable and professional
• LN

  Leslie Nichols

  Jun 11, 2026
  5.0
  We chose Universal Windows Direct in Waco based on their excellent reviews and hired them to replace approximately 80% of our home's windows. From the initial consultation to the final installation, their team was professional, knowledgeable, and easy to work with. They did an outstanding job color matching our existing windows while providing a higher quality product. The installation was completed with great attention to detail, and the crew left everything clean and tidy when the job was finished. Their pricing was fair, and the quality of both the windows and workmanship exceeded our expectations. We would gladly use Universal Windows Direct again and highly recommend them to others.
• JR

  Janice Royle

  Jun 10, 2026
  5.0
  Very experienced and professional staff. From salesman to installers to office personnel. I had a good experience with all. I had an issue with the screens and they stood behind their product and made it right. And in a timely manner. I appreciate them all. I love my new window and highly recommend them.
• EP

  Erica J Perea

  May 28, 2026
  5.0
  I am happy to recommend Clayton Merritt and Universal Windows Direct. Clayton is a true professional who is passionate about helping homeowners improve their homes while making informed decisions. He takes the time to educate, answer questions, and ensure people understand their options rather than simply focusing on making a sale. What stands out most about Clayton is his integrity, professionalism, and commitment to customer service. He genuinely cares about the people he works with and takes great pride in representing a company known for quality products and service. Through my interactions with Clayton, I have seen firsthand his dedication, work ethic, and desire to help others. Those qualities, combined with the reputation of Universal Windows Direct, make him someone I would confidently recommend to friends, family, and anyone considering replacement windows or home improvement projects. If you're looking for someone who is knowledgeable, trustworthy, and easy to work with, Clayton Merritt is an excellent choice.
• MC

  Matthew Canal

  May 11, 2026
  5.0
  Worked with this company as an out of town investor. They were incredibly deligent, informative, responsible and did a great job quickly and at a fair price. Will definitely be using them in the future