C&R Heating and Cooling

Reviews

• KJ

  Kim Jenkins

  May 11, 2026
  5.0
  Very professional and honest HVAC company. Fast service, fair pricing, and excellent repair work. Highly recommend C&R Heating & Cooling
• KR

  Kathy Roberts

  May 5, 2026
  5.0
  C&R was great to work with. They showed up on time, explained everything clearly, and got the job done right. The tech was professional, friendly, and didn’t try to upsell anything we didn’t need. You can tell they actually care about their customers. Highly recommend.
• MD

  M D

  May 3, 2026
  1.0
  Horrible service by lady on phone. Would not give an estimate for information of a new unit I provided. She was very rude and condescending. Will NEVER ever call or do work with these people again!! How hard is it to be nice.
• DE

  Dana E

  Apr 29, 2026
  1.0
  BUYER BEWARE! When our central air died, I called them as they're top rated pretty much everywhere and, while they came out quickly, they absolutely tried to pull the wool over our eyes. The initial guy who came out told us everything with the system was dire (falling apart with rust, ductwork in shambles in the attic, leaks) and gave us a quote of $33k for a unit for house that's less than 1700 sq ft (plus duct repair), and the supervisor asked if we could write a check for the full amount... on the spot, while they were giving the quote. Called another outfit a couple days later who gave us a quote at 1/3 that price. Plus, being "faith based", if you call them as a woman be prepared to be treated as an appendage of your husband. I'm sure their service is very thorough, but please get a second opinion if you get one from this outfit.
• MN

  Mert Newsome

  Apr 17, 2026
  5.0
  I recently had a full AC unit replacement along with new ductwork installed by C&R Heating and Cooling, and the experience was outstanding from start to finish. A huge thank you to Ryan Russell, Austin Rabourn, and Clay G. These guys went above and beyond, working multiple days in a brutally hot attic without cutting corners. Their work wasn’t just about installation—it made a real difference in our home by helping alleviate ongoing allergy and asthma issues. What really stood out was their level of care. When they realized the job wouldn’t be finished in one day, they made it a priority to ensure we still had clean, comfortable air where it mattered most—our bedroom and my pawkids’ room. They even brought in a floor unit so we could stay cool while the AC had to remain off. That kind of thoughtfulness is rare. On top of that, they were respectful, engaging, and took the time to explain what they were doing. You can genuinely tell they take pride in their work and stand behind the company’s core values. C&R Heating and Cooling clearly has a strong team, and Ryan, Austin, and Clay are true assets to the company. If you need any HVAC work done, don’t hesitate to call them. Newsome Family Troup, TX

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