Equipment Depot - Waco

Reviews

• GP

  Gay Padgett

  Mar 9, 2026
  1.0
  As a business owner, I understand the importance of fair and honest billing and this company did not meet that standard. The charges for services or lack of in this incident were Much higher than expected and felt excessive since no work was performed. Unfortunately, when I tried to address this issue, there was very little willingness to resolve it or explain the pricing clearly. I have been a customer since 2002. They will no longer get my business. I would strongly advise anyone using Equipment Depot to carefully review estimates and invoices before agreeing to service, as the final charges may not reflect what you expect!
• GM

  Greg Moore

  Jul 8, 2025
  1.0
  So I went in to pick up some filters for a TN65. I waited in line, with no one in front of me, for 30 minutes. Two sales/parts people were "helping" one guy find a module. The other sales person was trying to find the part on the computer that couldntnt be found. No one said a word or even acknowledged my existence. While other staff wondered through the building, no one asked if they could assist me. Terrible business model if your counting on sales.
• CC

  Connie Colon

  Jul 22, 2023
  4.0
  Bought a nice tractor there a few years ago and it was a positive experience and the service department is excellent
• ND

  Nathan Daughdrill

  Jul 10, 2020
  2.0
  Replaced a starter in a 20y/o Hyster 5k lift truck. 3hrs of work, $2,000 price tag. The got my forklift back up and running but how they receive return customers after the bill comes in is beyond me. Update: Management at Equipment Depot found out about the billing issue and reached out. They apologized for the oversight and refunded an agreed amount.

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