Chesmar - Houston North Office

Reviews

• SB

  Steve Broeder

  Aug 14, 2025
  5.0
  We have become a fan of Chesmar. After 20 years in our previous place, we discovered them when we started looking to move to the Conroe area. Watching our home be built, I was impressed with the quality of construction. Maybe some was from improved codes through the years, but they seemed to put design intentionality and extra effort into many things. I’m confident I have a very well built house. There was nothing major in our final inspection - like having to fix roof bracing which we have experienced on past houses. Communication throughout the process was excellent too. Once in we quickly noticed three big differences: - just how generous they were with big windows throughout the house in the design. - there is an electrical plug anywhere you might need one, and then some - even in the garage - this house is so much quieter, even with all the bigger windows - the difference is very noticeable in big thunderstorms It’s August and we have been in for over 6 months. Our energy bills really are lower, and the house easily stays at comfortable temperatures through the day - even with our 10-12 foot ceilings. Warranty support has been good - it just takes a couple of weeks to get things resolved. My only criticism is I wish they would put the same effort into their landscape design. The beds are nice, but not much variation and variety in the plant selections. The other builder in our section wins those points.
• BR

  Betsy Reilly

  Aug 7, 2025
  4.0
  My construction manager, Donnell Martin was amazing to work with. This was first time to build and he was very patient and took the time to walk me through all the steps. Also Donnell has been very responsive to fix any post move in issues and he gets 5 stars. Chesmar back office should have disclosed the irrigation permitting issues sooner so I could have adjusted my lot selection. That has been very frustrating with no communication to date.
• JK

  Jana Kosancic

  Apr 19, 2024
  1.0
  Horrible. And when I say horrible customer service I mean horrible customer service. After one month of kindly and patiently asking and waiting our address is nowhere to find online. They literally blamed habitat of humanity for that. Who are of course not responsible. No official phone numbers from Their firm or departments to find online either. There is a super freaky computer voice answering the calls and hangs up on you when you dial any extensions. Plus their phone number seems to be the same as the CLM number. It feels like we are being taking advantage of. It feels like they’re hiding and putting blame on others. We spoke to the hire up management team who was NOT able to help at all. They refuse to share phone numbers of people in charge. Unheard of. ! Chesmar people are not speaking the truth. Lots of false promises. No one follows up , returns a call (Marketing Departement. It’s been three weeks ) or calls to make sure customer is doing ok. Advice : DO NOT BUY THEIR HOMES
• AN

  Alex Navarro

  Jul 21, 2023
  5.0
  Great Company with an outstanding line up of staff.