Chesmar - Houston North Office

Reviews

• BR

  Betsy Reilly

  Aug 7, 2025
  4.0
  My construction manager, Donnell Martin was amazing to work with. This was first time to build and he was very patient and took the time to walk me through all the steps. Also Donnell has been very responsive to fix any post move in issues and he gets 5 stars. Chesmar back office should have disclosed the irrigation permitting issues sooner so I could have adjusted my lot selection. That has been very frustrating with no communication to date.
• JK

  Jana Kosancic

  Apr 19, 2024
  1.0
  Horrible. And when I say horrible customer service I mean horrible customer service. After one month of kindly and patiently asking and waiting our address is nowhere to find online. They literally blamed habitat of humanity for that. Who are of course not responsible. No official phone numbers from Their firm or departments to find online either. There is a super freaky computer voice answering the calls and hangs up on you when you dial any extensions. Plus their phone number seems to be the same as the CLM number. It feels like we are being taking advantage of. It feels like they’re hiding and putting blame on others. We spoke to the hire up management team who was NOT able to help at all. They refuse to share phone numbers of people in charge. Unheard of. ! Chesmar people are not speaking the truth. Lots of false promises. No one follows up , returns a call (Marketing Departement. It’s been three weeks ) or calls to make sure customer is doing ok. Advice : DO NOT BUY THEIR HOMES
• AN

  Alex Navarro

  Jul 21, 2023
  5.0
  Great Company with an outstanding line up of staff.
• JA

  Janet Alegre

  Oct 1, 2021
  1.0
  House took 8 months build...pressured into closing with no appliances and walk through issues. Terrible service and lots of lying and double talk. 4th house to have built, 1st by this builder will never recommend them.