Benjamin Franklin Plumbing

Reviews

• EM

  Emanuel Muhammad

  2 days ago
  5.0
  Good afternoon just hired this company for a drain problem in the kitchen, Ryan was very polite and very professional he got the job done correctly and now we are back up and running again. Thank you again Ryan!
• DG

  Donny G

  5 days ago
  5.0
  Absolutely exceptional service! I came home from work to a horrible clog between my kitchen sink and washing machine and quickly realized I was in over my head. Ms. D answered the phone and was incredibly kind and professional. Within 15 minutes, Jake showed up with a great attitude, a friendly smile, and all the right tools for the job! He quickly assessed the situation, came up with a plan, and got straight to work. Less than 40 minutes later, and after using every inch of his snake, he had everything opened up perfectly! 😉 Clearly, Jake knows how to handle a stubborn situation. We all know house calls aren’t cheap, but this one was worth every penny. Outstanding service, wonderful people, and a plumber who knows how to get the job done right. Highly recommend!
• KP

  Kara Poe-Hermanson

  Oct 31, 2026
  5.0
  We had a plumbing emergency on a Saturday, and Ryan from Benjamin Franklin Plumbing was at our door just 30 minutes after I called! He was courteous, professional, and shared lots of helpful pro tips. I really appreciated his quick response and friendly service during a stressful situation. Highly recommend Ryan!
• GL

  GiGi Lewis

  Oct 14, 2026
  5.0
  Jacob and Josh provided much needed service very promptly, professionally and efficiently. They were understanding of the issues and resolved it in a timely manner. Had a follow up request and Ryan provided the same quality service in a timely manner. Fantastic service all around. Great price and recognition for military service members.Plus a 30 day guarantee. The Customer service staff that scheduled my services were pleasant to speak with and very courteous. Thank you for the callbacks and follows ladies. G Lewis Killeen
• SS

  Shawn Sutton

  Oct 8, 2026
  5.0
  If I could give Benjamin Franklin Plumbing 10 stars, I absolutely would! I want to personally recognize Ryan, Jake, and Jacob for delivering the kind of customer service that every company should strive for. These three gentlemen represent professionalism, integrity, hard work, and excellence at the highest level. It’s rare these days to come across a team that truly takes pride in what they do, but Ryan, Jake, and Jacob are exactly that kind of team. What stands out most is the level of care, respect, and professionalism they bring to their work. When you’re trusting someone to handle plumbing issues in your home, you want people who are knowledgeable, dependable, and genuinely committed to doing things the right way. That’s exactly the standard these gentlemen represent. Benjamin Franklin Plumbing, you have three exceptional employees in Ryan, Jake, and Jacob. Employees like these are the reason customers become lifelong customers. Their dedication deserves recognition, and I sincerely hope management understands the value they bring to the company. I don’t normally go out of my way to write a review like this, but when people demonstrate excellence, they deserve to be acknowledged publicly. To Ryan, Jake, and Jacob: Thank you for representing your profession with class and setting the bar so high. I would confidently recommend Benjamin Franklin Plumbing to my family, friends, neighbors, and anyone looking for a plumbing company they can trust. Outstanding people. Outstanding professionalism. Outstanding company. FIVE STARS ALL DAY! ⭐⭐⭐⭐⭐