Since 1999, PGM of Texas has stood by our word, and by our customers. We treat our customers like partners, sharing our knowledge to help make you more profitable. That’s because we believe a company can (and should) only succeed if our customers succeed. So every single day, we work hard to earn our customers’ trust through good old-fashioned respect and honest, fair pricing. Along the way, we’ve grown to thirteen locations in nine states to better serve you, and built a team of great people you’ll be happy to do business with. No customer is too big or too small – and you can come to us, or we can come to you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.