Central Texas RetroFoam

Reviews

• PL

  Perla Lopez

  Jun 2, 2026
  1.0
  I am extremely disappointed with my experience. The problems started during the initial sales visit. The salesperson assured me that one of the major benefits of the foam insulation would be noticeable noise reduction inside my home. Unfortunately, that was completely untrue. After the installation, there has been absolutely no noise reduction whatsoever. I paid for a benefit that was specifically promised and did not receive it. Because the noise level remains exactly the same as before, I now have serious doubts about whether the installation was performed properly at all. If the most noticeable benefit that was promised is completely absent, it raises concerns about the quality and effectiveness of the work that was actually completed. The installation itself was also frustrating. The installers arrived around 11:30 a.m. and estimated the job would take 3–4 hours. Instead, it took approximately 6 hours, causing me to miss a scheduled appointment at 4:00 p.m. To make matters worse, some walls that were not even being treated were stained by the painters' tape used to hold the plastic coverings in place, leaving me with additional repainting work. There were also rough patches that were not properly repaired, with areas left unfinished and missing plaster. I contacted the company immediately after the installation to report these issues and expected them to be corrected. As a customer, I expected professional workmanship, respect for my time, and honest representations about the product's benefits. Unfortunately, my experience fell short in all three areas. Based on my experience, I cannot recommend this company. Quality is doing it right the first time and Quality means doing it right when no one is looking
• KD

  Kaylee Dammann

  Mar 26, 2026
  5.0
  The crew came in and did the job very well on my new house. It was interesting to watch the foam be installed in the walls as well. I would recommend them to everybody who is looking for a respectful company.
• BE

  beatriz escudero

  Mar 23, 2026
  5.0
  Mr Vincent, Mr Alejandro and Mr Christopher provided excellent service from the moment they arrived until they left my home. They were all very courteous and Mr. Vincent answered all my questions and concerns with grace. I am extremely thankful and very satisfied with their work. And may I add that they cleaned up after they finished completely. I loved that!
• MT

  Mel Turner

  Jan 15, 2026
  1.0
  If you’re considering RetroFoam San Antonio, don’t. This has been one of the most frustrating and costly home service experiences I’ve ever dealt with. It started with the initial quote visit. The salesman assured me there would be noticeable noise reduction after the foam installation. Well, that was a complete lie. There is absolutely NO noise reduction. I paid for a benefit they promised, and it simply does not exist. Then came the install crew… and the real nightmare began. They overfilled foam into my entire bedroom wall so badly that the wall had to be completely replaced. This wasn’t a small patch or minor repair—this was major damage caused directly by their work. RetroFoam sent a contractor out to assess the repairs, but once they clearly didn’t like the estimate, suddenly they decided to send “their trusted guy” from San Antonio instead. That guy showed up acting like he was going to demo, hang drywall, sand, texture, and paint a 14x12 wall in ONE DAY. Completely unrealistic and honestly ridiculous. To make it worse, he was sanding wet drywall mud just to rush the job and get out of there. The result looked exactly like what it was: a rushed, sloppy “repair” done by someone trying to cut corners. After all that, RetroFoam still wasn’t done. They later claimed they were going to send someone out to fix sections of the wall that were still lacking foam. Mia told me they would use a heat gun to do it properly. No heat gun was ever used. Instead, the guy drilled multiple additional holes in my walls, creating even more damage for me to fix. And here’s the best part: they sent the same guy back out again—the same person involved in the first mess that damaged my wall in the first place. Apparently, RetroFoam doesn’t believe in learning from mistakes or preventing repeat issues. When all was said and done, after the false promises, the property damage, the rushed repair work, and the repeated wall drilling… I still had to pay the entire bill. No accountability. No meaningful resolution. Just excuses and more damage. RetroFoam San Antonio was careless, misleading, and unprofessional from start to finish. Save yourself the headache, save your walls, and hire someone else. Watch out for RetroFoam San Antonio.
• SD

  Scott Dickson

  Mar 25, 2023
  5.0
  I was skeptical of using this company because I found them through an ad on social media and they were a complete unknown. (But I wanted the walls of my garage insulated and these folks fit the bill.) I have to say, I was extremely impressed by the job they did. They were good communicators up front, for one thing. When the crew showed up, they worked quickly and efficiently. (Thank you, Moses!) My skepticism about the efficacy of their insulation disappeared once they completed the job. (How would I know if the insulation behind the walls was thorough and if it even worked?) Within 24 hours, it became evident that there was a huge change in the air in the garage. The garage no longer felt like an extension of the outdoors; it now felt like a sealed cave. (I need to install an AC Unit next) Also, the WiFi signal used to pass freely through the garage, and now the the signal is mostly blocked to the backyard. (Not a big deal... just a surprise. I was like, "yeah, those walls are definitely insulated now!") Anyway, this was a totally positive experience. Thanks!

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