Brand Certified
Air & Drain Works
4.9(738 reviews)
Certified by Air & Drain Works • Jul 05, 2026
Business Details
4719 Broom Street, San Antonio, TX
78217, United States
Certified by Air & Drain Works • Jul 05, 2026
(210) 987-9422
Certified by Air & Drain Works • Jul 05, 2026
https://www.drainworkstx.com
Certified by Air & Drain Works • Jul 05, 2026
About
Certified by Air & Drain Works • Jul 05, 2026
PlumberLeak Detection ServiceSewer & Drain CleaningHVAC ContractorAir Conditioning ContractorHeating Contractor
Air & Drain Works is San Antonio's trusted provider for plumbing, air conditioning and heating solutions! Offering comprehensive services for all your home comfort needs, we never leave a job worse than we found it. Specializing in water heaters, leak detection, sewer and drain cleaning, AC repair and installation, heating services, and indoor air quality, we ensure top-notch service for both residential and commercial clients. Our experienced team is committed to excellence in every job, big or small. With a focus on customer satisfaction, we deliver efficient, reliable solutions across San Antonio and surrounding areas. Say goodbye to plumbing, AC, or heating problems—call Air & Drain Works today to experience expert service done right!
Details
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Certified by Air & Drain Works • Jul 05, 2026
Hours
Certified by Air & Drain Works • Jul 05, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.9
738 reviews
5 stars
713
4 stars10
3 stars4
2 stars2
1 star9
- KBKim Bernal2 days ago5.0James Stultz was awesome! He was efficient and acted quickly in replacing our broken water heater. He then came back the next day to service our water softener. Definitely recommend. Company has great customer service and same day techs coming out to fix issues.
- SSsv lambo (svlambo)Jun 29, 20265.0A&DW had a special deal on an AC checkup that I took advantage of today. The Technician that came was very professional and knowledgeable in explaining the AC system to me. He provided insight into how I can keep my system running and keeping the house cool. I will definitely recommend this company and gladly do business with them in the future. Thank you.
- AGAmerika’da GeziyorumJun 27, 20265.0I am very disappointed with the diagnosis I received. The technician, Charlie, told me that I had a refrigerant leak in the copper line inside the walls and suggested that I most likely caused it by installing two screws for a wall-mounted camera. The screws were less than 2 inches long and had been in the wall for over two years. Based on that diagnosis, he recommended replacing the entire copper line. Out of curiosity, I decided to get a second opinion. The second technician made a small access opening in the plenum to inspect the back side of the evaporator coil. He immediately found visible oil stains on the coil, and an electronic leak detector confirmed that the evaporator coil was the source of the leak. I am extremely glad I sought a second opinion. Otherwise, I would have spent more than $2,000 replacing the copper line, which would not have fixed the problem, and then still faced another $2,000 to replace the leaking evaporator coil. What upsets me the most is that I trusted the original diagnosis completely. This experience reinforced the importance of getting a second opinion before authorizing an expensive repair. Charlie I really trusted you. UPDATE: The service manager called me personally and sent a second technician, Joe, who performed a thorough inspection and took the time to investigate the issue very carefully. I was very pleased with his professionalism and the effort the company has made to address my concerns. The manager also informed me that they have ordered the exact replacement evaporator coil directly from the manufacturer as a custom order, with an estimated delivery time of about three weeks. Everyone can make mistakes, I understand, but what matters more is taking responsibility and working to make things right. I appreciate the company's willingness to do that. I will post another update and revise my review once the repair has been completed successfully. Thank you Dan and Joe. I am looking forward to the repair. Tansu
- RMRebecca MartinezJun 26, 20265.0From start to finish, I had an excellent experience! Charlie came out to inspect my 25-year-old A/C unit and explained everything about the replacement process in a way that was easy to understand. I really appreciated his honesty and the time he spent making sure I understood everything. He was professional, knowledgeable, and never made me feel pressured. The technicians who installed my new A/C system were equally impressive. They were respectful, friendly, and worked efficiently while keeping everything clean. Once the installation was complete, they took the time to walk me through downloading the app, showed me how to make the necessary adjustments, and explained who to contact if I had any questions in the future. The entire team provided outstanding customer service, and I couldn't be happier with my new A/C system. I highly recommend them to anyone looking for honest, professional, and top-quality service!
- DRDavid JR. RamosJun 18, 20265.0When I thought ..all hope was lost.. AIR & DRAIN WORKS.. provided there best team available.. and went Above and Beyond..to provide exceptional service and finding the best option available..for my family.. not All companies will follow up on original estimates..but..what AIR & DRAIN WORKS did today..will forever be a Blessing from the Lord Above ..they really showed..who they really are..a First Class Company..that truly cares about their customers and their community. I will recommend to all my family and friends going forward..AIR & DRAIN WORKS..is on Top of the Class ..when it comes to HVAC and plumbing needs .. thanks..to Dan & Weston ..and the Owner ...for the Great Support and Service🌟🌟🌟🌟🌟
Frequently Asked Questions About Air & Drain Works
How Often Does My Water Heater Need Flushing?
For a well-running water heater system, we advise scheduling a cleaning once a year to keep your unit running efficiently. Routine maintenance is proven to extend the lifespan of your water heater. In tanked models, this helps prevent leaks and sediment accumulation.
Extensive cleaning removes unwanted debris and deposits that build up in the tank. Our plumbers can perform a flush treatment that will extend your water heater’s life expectancy.
What Is Hydrojetting And How Can It Help My Drains?
Hydrojetting is an effective way to clear out drain lines and pipes. Hydrojetting pushes a very powerful water jet through your pipes along with sewer lines. It clears out any kind of debris, waste and sludge that may be obstructing your plumbing system. This process is safe and power-balanced for your system.
At Air & Drain Works, we suggest hydrojetting to customers searching for proactive cleaning as well as some cases of clearing harder clogs. Stopping buildup before it occurs is the best way to keep your system clean and healthy.
When Should I Replace My Water Heater?
Here at Air & Drain Works, we recommend that if your water heater is 12 years or older then it may be time to invest in a new heater for your home. Over time, water heaters become calcified, make noises and can start leaking. These are all indications it’s time to replace your water heater.
If you’re experiencing any of these conditions or have concerns, give us a call today! Our team also offers installment of tankless water heaters for on-demand hot water.
What Are The Signs Of A Clogged Main Drain?
Detecting and addressing clogs in your main drain is essential to prevent potential serious damage. If you suspect a blockage, ask our professional plumbers to efficiently resolve the issue. Key indicators of a potential blockage include slow drainage in your toilet, shower/tub and sinks. In severe cases, water may stop draining altogether.
Unpleasant odors, particularly around your sink and toilet areas, are other signs of a blockage. Pay attention to unusual sounds such as gurgling coming from your drains or after flushing the toilet. If you observe any of these signs in your home or business, don’t hesitate to contact us. At Air & Drain Works, we extend our services to both residential and commercial clients.
What Are Signs That I Have A Hidden Leak In My Home?
A hidden leak can go unnoticed for several years if you do not pay close attention, which could lead to other residential issues. Many plumbing leaks are easy to recognize, as long as you know what to look out for.
Indications of a leak in your home include:
Mildew odor
Warped floor
Discolored spots on the floors and walls
Unexpected muddy/waterlogged areas outside
Water bill and water meter usage spikes
Drips from first-floor ceiling
Cracks in your foundation
Do these signs sound familiar? Air & Drain Works can have a team at your home promptly to assist with any issues you may have. Our team uses top-quality leak detection devices to determine the precise location of your leak!
What Is A Sewer Line Sag (Sewer Line Belly)?
When an area of your main drain line sinks, it’s typically due to poor soil problems. This may indicate that faulty sewer lines were installed. Drain line bellies can also be caused by tree root intrusions. The drooping develops a trough that gathers grease, sludge, waste and debris.
If left untreated, sewer bellies can clogs, erosion and sewer back-ups. Sewage system bellies can be repaired by identifying the damaged area and reinforcing or replacing broken pipes.
What Causes A Slab Leak?
Detecting and resolving slab leaks, situated beneath your property’s foundation, presents unique challenges due to their sub-surface location. Poor construction, water quality issues, high pressure and pipeline friction can contribute to these elusive leaks. Air & Drain Works specializes in identifying and addressing these issues, offering advanced detection for hidden leaks.
Indicators include floor discoloration, groundwater seepage, foundation shifts and unusual odors impacting your drain line and potentially causing backups. Air & Drain Works provides precise detection services, ensuring thorough resolution of these intricate plumbing challenges and providing peace of mind for your home or business.
What’s The Worst That Can Happen If I Delay Plumbing Repairs?
It’s vital to schedule service as soon as possible if there is a known issue. Water can create extreme structural damage to your home. The longer you avoid taking care of a plumbing leak, the more costly the repair could be.
Neglecting plumbing issues can result in water damage throughout your property, sewer failure or even foundation damage to your home. Air & Drain Works is proud to offer same day service for your plumbing emergencies. Call today to have your plumbing issues addressed by our team here at Air & Drain Works!
Do You Deliver Water Softener Salt?
Yes, we offer an exclusive Salt Delivery Service for customers who purchase and install water softeners from Air & Drain Works. This service is available for up to five years post-installation. We deliver salt directly to your home on a quarterly basis, eliminating the need for you to purchase, transport and keep track of salt yourself.
Customers are responsible for the cost of the salt and a delivery fee. You can sign up for this service during the installation of your water softener or by contacting our customer service team!
Who Should I Call If My AC Is Not Working?
If your AC is not working, call a trusted HVAC professional in San Antonio, like Air & Drain Works. Our San Antonio AC technicians are trained to identify and repair air conditioning issues to restore your comfort.
What Is The First Thing To Check When The AC Goes Out?
The first thing to check is your thermostat settings to ensure it’s set to “cool” and the temperature it’s displaying is lower than the room temperature. Also, check if the circuit breaker or AC power switch has tripped. If these elements seem normal, it’s time to call our HVAC professionals.
What Is The Most Common Furnace Failure?
The most common furnace failures often involve the following:
Dirty filters — Restrict airflow, causing the furnace to overheat
Pilot light or ignition issues — Prevent the unit from producing heat
Thermostat malfunctions — Incorrect temperature readings or control problems
Worn-out components — Malfunctioning blower motor or heat exchanger
What Is The Average Lifespan Of An HVAC Unit?
An HVAC unit typically lasts for 10-15 years, depending on the make, model and its maintenance routine. Regular filter changes and tune-ups for AC and heating systems can help extend their lifespan and maintain efficiency.
How Long Does It Take A Professional To Install An AC System
A professional can typically install an air conditioner in 4-8 hours, depending on the complexity of the job and the size of the system. Factors like ductwork modifications or additional components may extend the time.
Can A Heat Pump Cool A House In 100-Degree Weather?
Yes, a heat pump system can cool a house in 100-degree weather if properly sized and maintained. Modern heat pumps have the advanced technology to perform efficiently, even in the high temperatures common in San Antonio, TX.
Does HVAC Affect Indoor Air Quality?
Yes, HVAC systems significantly impact indoor air quality. Properly maintained systems filter out dust, allergens and other impurities, while poor maintenance can circulate contaminants and reduce air quality. Regular filter changes and cleanings are essential for healthier air.
How often should I flush my water heater to maintain its efficiency?
We recommend scheduling a water heater flush once a year to prevent leaks and sediment buildup, extending the unit's lifespan.
What is hydrojetting and how can it benefit my home drains?
Hydrojetting uses a powerful water jet to clear debris, waste, and sludge from pipes and drain lines, helping maintain a clean and healthy plumbing system.
When is it time to replace my water heater?
If your water heater is 12 years or older or showing signs like calcification, noises, or leaks, it's likely time to consider a replacement, such as a tankless water heater.
What are the common signs of a clogged main drain?
Slow drainage, unpleasant odors near sinks or toilets, and gurgling sounds are key indicators of a clogged main drain that require professional plumbing service.
How can I detect a hidden leak in my home?
Look for mildew odors, warped floors, water stains, increased water bills, muddy patches outside, drips from ceilings, or foundation cracks as signs of a hidden leak.
What is a sewer line sag and why is it a problem?
A sewer line sag, or belly, occurs when a section of the main drain line sinks, causing debris buildup and potential clogs, erosion, or sewage backups if left untreated.
Are there nearby places I can visit or use while waiting for plumbing or HVAC services?
Nearby you can find Beyer Air Conditioning & Heating for supplies, Alamo Rug Cleaning for cleaning needs, and the Hostess Cake and Wonder Bread Thrift Store for refreshments while you wait.
Is the location near any transit or service hubs that might help in reaching Air & Drain Works?
Air & Drain Works is situated near multiple businesses like Beeline Pest Control Texas and Prime Time Towing, which can be useful landmarks, helping customers easily find the location in San Antonio.
What payment methods does Air & Drain Works accept for services?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa, accommodating a variety of payment preferences.
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