Air Authority LLC

Reviews

• MA

  Mark Alan

  May 12, 2026
  5.0
  Jeff is awesome to work with. He understands my home set up and can quickly diagnose issues and get them repaired effectively.
• KV

  Kyle Varga

  May 12, 2026
  1.0
  Wow 😳 4k to replace an air coil. 10k for a new system. Parts for a coil are 435. New system is 3k parts. They pay their workers well but not well enough. Corporate greed puts over 50% into the owners pockets. I’m all for making money but this greed is anti American.
• CB

  Carlo Bottone

  Apr 30, 2026
  1.0
  I spent thousands on a brand-new, 3-ton full system (outdoor unit and air handler) installed by Air Authority on February 18th. By April 30th—barely two months later—the unit was already failing and making a suspicious humming noise. When the technician found the system was low on refrigerant, he simply "topped it off" and told me this was normal. When the office finally called me back, they doubled down on this nonsense, claiming that adding refrigerant to a brand-new HVAC system is "normal, like adding air to new car tires." This is a blatant lie. Unlike porous rubber tires, an HVAC system is a sealed, closed-loop copper and steel system. If it needs refrigerant after only 60 days, there is a mechanical leak or a botched installation. By giving me this "smoke and mirrors" explanation, they are clearly trying to avoid doing the actual work of finding the leak until my labor warranty expires. It is clear that Air Authority is happy to take your money for a premium installation but will resort to deceptive analogies and "band-aid" fixes when their workmanship fails. I have documented their "car tire" explanation and will be filing a formal complaint with the Texas Department of Licensing and Regulation (TDLR) for deceptive trade practices if this is not resolved with a proper leak test and a permanent fix immediately. Save yourself the headache and go with a company that actually understands HVAC physics and values honesty.
• TM

  The Master

  Apr 28, 2026
  1.0
  Patrons BEWARE !!!!!!!!! Stop !!!!!!!! Do NOT deal with this company, super bad experience with this company, the personnel, & staff - very rude put you on hold for a very long time Super bad disgruntle attitude & just very dismissive - I would never treat good-hearted people like this that are just trying to make it, or impose on elderly parents pressure for them to buy items NOT needed or a whole New system when the last one was just put in by this company last year - now needing more money to account for there mess up Never do business with them again
• ZR

  Zachary Rodriguez

  Apr 23, 2026
  5.0
  This is our 2nd time using air authority, first time using them for electrical services. Zach was great, very helpful and knowledgeable. They went above and beyond to accommodate our schedule and get the work done under strict time restraints due to the pending sale of our home. Tina was also very helpful and did a commendable job. Excellent experience all the way around. We appreciate you all!

Frequently Asked Questions About Air Authority LLC