True Blue Heat and Air

Reviews

• DN

  Doris Notley

  1 day ago
  5.0
  Jace, BJ and Guy were all extremely professional and did an outstanding job on my AC. True Blue went above and beyond to perform the repair quickly!!!! Highly recommend…
• MS

  Michael Smith

  Aug 19, 2026
  1.0
  Called for an after-hours service visit when our AC died (83° inside the house). Paid the $200 after-hours dispatch fee. The technician diagnosed a failed capacitor, which was accurate. He was polite and professional during the visit. The quoted price to replace the capacitor was over $400. I declined and drove to Home Depot, bought the correct dual-run capacitor for $30, and installed it myself in about 4 minutes. The unit has been running fine since. I called the company office the next day to confirm pricing. They stated that $400 is their "standard rate" for a capacitor replacement. A $30 part should not cost $400+ in labor and markup under any “standard” pricing. The diagnostic was correct and the technician was fine, but the pricing on this common, inexpensive repair is unreasonable.
• BW

  Belinda Witsoe

  Aug 18, 2026
  5.0
  Had Guy come out and checked our AC unit. It was not cooling and he fixed the problem in a very timely manner. This young gentleman was so professional and very knowledgeable and explained things so we could actually understand. Highly recommend this company
• JC

  Janet Carpenter

  Aug 12, 2026
  5.0
  Jace provided excellent and professional service in resolving my AC issue. He promptly cleared the clogged AC drain lines after the drain pan became overfilled and water began leaking into my home from the attic. He also thoroughly explained the reason water was draining from the secondary line above one of the bedroom windows. Jace arrived within approximately an hour of me contacting the company and was both knowledgeable and courteous throughout the service. I appreciate his prompt response and professionalism and scheduling my full routine AC maintenance soon
• KC

  Kim Cimino

  Aug 3, 2026
  5.0
  Week before last my HVAC went out on my downstairs unit. The heat index was 106 that day. It was hot, and it was humid. I called three local services to only be turned down with an "I'm sorry, we can't get to you until next week" dismissal. I then started searching for another local option to try, and I called True Blue Heat and Air . They were amazing, and I am humbly grateful for each and every one of them! Jace, Erik, Brendan, Ralph, and BJ were so kind, and they made this huge process of replacing my downstairs unit, as easy as possible. Every time a new employee was arriving at my home, I received a text that provided me with an introduction and picture of the stranger I was allowing into my home, which put my anxiety at ease. They even made friends with my very protective dog, and made sure my pets and I had portable AC units in place until they could get out the next morning to replace my entire downstairs HVAC unit, complete with new fuses, surge protection, and an appropriate size return to support the new system. They also shopped the best deals/rebates and provided me with multiple options that were available to me. I cannot recommend this company enough. They truly care about their customers and they take great pride in their work. I won't use anyone else for my HVAC maintenance and service.