Your Garage Door Guys

Reviews

• PH

  Pat Hendrickson

  May 11, 2026
  5.0
  These guys are the best! I backed my car out of my garage and didn’t notice the door was not fully open. I creased the bottom panel of my double-sided, insulated garage door and was just sick about it. I started calling around for quotes and what I got was folks trying to upsell me by replacing the entire door. Until I called Joel! He came out today, matched the door panel perfectly, and replaced just what needed replacing. He told me the guys at this business are NOT commission-based, so there’s not going to be any upselling. And he also lined the door thoroughly, cleaned up after himself, and tested it thoroughly before leaving. This is a business you can trust and I recommend them highly.
• ST

  Steven Trahan

  May 8, 2026
  5.0
  I just had 3 large garage doors installed on a new detached garage. I was very pleased and I would definitely recommend this company. They had the lowest bid with the same quality of doors as the competition. Doors look great and they work smoothly. They were very knowledgeable and very experienced. Every time I called they were quick to respond. Very professional, they installed all 3 doors on the same day.
• RO

  Rhonda Orendorff

  May 6, 2026
  1.0
  NOT a good company to work with!! They came out & installed a new commercial shop door opener for us for a whopping $3,200+ while my husband had to be gone unexpectedly. When they left, they also took our, less than a year old, chain pulley system with them. Joel, the installer, new that the chain system was practially brand new. He even mentioned that our place was brand & I told him that it was less than a yr old. When they left, they took our gear box, chain, etc. with them. They didn't ask to take it & when my husband got back he asked where it was because we had a smaller, yet large shop door, that he wanted to have that chain pulley system installed on. He contacted Joel & Joel said that all old systems are taken & scrapped. 1) It's not there's to take, it belongs to US! & 2) It wasn't an old system...it was practically brand new. 3) You wouldn't "SCRAP" a practically brand new pulley system. Why? I call them because Joel's response is ridiculous. I get Bill L. who doesn't want to "debate" why they have always taken old systems & scrapped them, so therefore that makes it alright to do. HE DOESN'T LISTEN AT ALL! SO LONG AS WHAT THE COMPANY HAS DONE IN THE PAST, WHICH IS NEVER ASKING THE CUSTOMER WHAT THEY WANT, THEY'VE JUST TAKEN THE "OLD SYSTEMS," IT'S ALRIGHT...HE'S NOT GOING TO LISTEN TO THE FACT THAT HE'S TAKEN WHAT BELONGS TO ME, OFF MY PROPERTY, WITHOUT ASKING ME. So, he wants me to take pics of the new system that Joel, their employee, has installed, & then the door that we wanted the chain pulley system to be installed on. I do that, but tell him that I don't see the purpose of sending pics. I just want my property back. Bill then tells me to give him to Wednesday, which is the next day, to get back to me. I say OK & that tomorrow is Wed the 13th. Guess what...he doesn't get back to me. Not a word. Go figure. This is supposed to be a "family owned" business. "Veteran owned." THIS SHOULD MEAN SOMETHING TO THEM!! It means something to me when I see this, but apparently NOT TO BILL L.!! Certainly not to me either with this company. Do yourself a favor. If you use this company, make sure that you're very specific about whether you want them to take your old or new system with them to "scrap." They'll just blame you for not telling them not too because, hey, that's what they've always done, so that makes it right to take your property without asking. So, now we have to take them to Small Claims Court, file a claim against the BBB & perhaps the General Attorney's Office because Bill L. & Your Garage Door Guys doesn't want to return our property.
• DM

  Dan Miller

  Apr 30, 2026
  5.0
  Spencer was courteous and explained what he was doing plus describing possible updates for the future. He worked through the current issue and resolved it. What also encouraged us to use these services we saw an employee of Your Garage Door Guys help a lady stuck in the mud by the Rockwall H.E.B.Store. A good Samaritan!
• SL

  Susie Leo

  Apr 29, 2026
  5.0
  Service and installation was excellent. We were kept informed regarding the time and date of installation. The installers were prompt and courteous. After installation, they showed us the operation and maintenance aspects of the doors. I would highly recommend your company to others who are in need of garage door maintenance or installation. THANK YOU FOR A JOB WELL DONE !!