Community Overview
Star Trail is a 900-acre community located just west of the Dallas North Tollway and north of US-380 in Prosper, TX. This upscale master-planned community offers resort-style amenities including three pools, a splash pad, pavilions with grills and outdoor lounges with a fireplace and big screen TV. Residents will enjoy playgrounds, tennis courts and hike-and-bike trails. Nearby conveniences include brand-new Prosper Shopping Center, the Shops at Legacy and the Cowboys' new world headquarters, The Star in Frisco. Children will attend the acclaimed prosper ISD schools.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.