Milestone Electric, A/C, & Plumbing

Reviews

• BG

  Bryan Gibbs

  Aug 25, 2026
  1.0
  Since milestone texted me about leaving a review, here I am. Overall I was very disappointed with milestone. I was told on the phone when I asked what the fee was for them to come out and they said there was no fee. When they arrived, they did the bait and switch move to say while yes there was no fee for them to come out there but if k wanted them to leave their car and look at my system it was going to cost a fee larger than most other places, maybe the largest amount of the places I was comparing them to when I decided to go with them. Then they said it was a capacitor issue and quoted me over $500 for their standard capacitor and then over $700 for their “turbo” capacitor. Give me a break. Then I was told Freon was going to be $290ish for their standard capacitor first pound and I think $169 or so for every pound after which again is very high. They have to be banking on the customer being in such a tight spot that they will pay anything to fix it. I told them I would pay the service fee but to please leave. I then called dragon air and they quoted me the fee upfront to come out which was lower than the “diagnostic fee” that milestone tried to spring on me. The capacitor was replaced at literally a fraction of the cost that milestone was quoting and there wasn’t an upsell “turbo” attempt. The Freon was a set rate for all pounds and it was much lower than milestone also. Even with me paying milestone the service fee and then paying dragon to fix the system, I came out way ahead for having dragon come to fix it. System is running great now too. So not sure why milestone texted me to leave a review when I dismissed them from my house but here you go. I felt like I got scammed with the fee and was about to get scammed if I let them fix my system. I’m so glad I called Dragon to get a second look at it. I hope this was a one off blunder by milestone but they will not get my business again.
• JM

  J M

  Aug 25, 2026
  2.0
  Quick and responsive. Very knowledgeable, to the service provided. Only thing was pricing and how service fees work when I initially called. Our technician “Shay” explained. Giving two stars as show up cost was $29, then diagnostic of $150 just to touch the unit, then a fuel surcharge on top. $200 plus later just to relight the hot water heater. It’s all good, jokes on me.
• CC

  Carolyn Channell

  Aug 19, 2026
  5.0
  Oscar came out to my house to solve two problems with my bathroom plumbing. My toilet in first-floor bathroom was leaking around the base, as a seal or flange was worn out and needed replacement. That problem was easily and quickly solved. A bigger problem had to do with old plumbing and the hot water heater. Oscar showed me pictures of the corroded pipes that were leaking. The corrosion involved the hot water heater itself, which was over 12 years old. Oscar gave me some prices for replacing it, and located a new replacement. Oscar was very clear and professional in explaining these problems and the need for replacing the old hot water heater. I would be happy to have him return if I have any plumbing problems in the future.
• KW

  Kari Ward

  Aug 18, 2026
  1.0
  I would not recommend this company if you are having issues with a tankless water heater, they do not seem to be equipped for diagnosing or repairing any issues. Service technician, Christopher, came to see why our tankless water heater was not heating. After checking it had flow and turning it on and off (diagnostics we had already done ourselves), he determined he did not know what the issue was and that he needed to call the manufacturer to do a diagnostic call for $400. I asked him if it could be a blown fuse and he told me the water heater doesn’t have a fuse. Then he googled it and found that it does in fact have a fuse, but he wouldn’t/couldn’t check that, he still had to do a $400 diagnostic call. He also told me they don’t carry any parts for a tankless heater on their trucks so he wouldn’t have been able to make any repairs that day anyway.
• JM

  joseph mumm

  Aug 10, 2026
  5.0
  Jovanni was very personable and professional and the kind of person you hope you get when asking a service professional to come to your home. Im not an extrovert but I do hang out with and chat with anyone who provides any service at my home while they work and its always great to have a good person out. Jovanni provided solid work and knocked out what i was not able to, pretty easily. My outside faucet no longer functioned and i got it halfway done and realized i may not be able to finish the job and had to get assistance from a real man. Milestone got someone out there very quickly with very short notice. Im very thankful as my water was not able to be turned back on until the faucet was replaced.