The Grove at Blackhawk by Chesmar

Reviews

• MG

  Matthew Griesbach

  Oct 31, 2024
  1.0
  Have been without a shower for over 2 weeks now for warranty repair that I was told would take 3 days. Was just informed now that we will have to wait another week. Absolutely unacceptable time frame for a repair that should have taken 3 days not 3 weeks. We have guest in town this weekend and will now have to share a shower with them because the repair was not done in a timely manner.
• BW

  Brian Weinzetl

  Nov 27, 2023
  5.0
  Melanie is an awesome sales rep and can guide you through the home buying process. As a realtor I am a big fan of Chesmar homes due to the zip system they use on the exteriors of their homes to me this is the way homes should be built. The floor plans are great with many having tall vaulted ceilings in the living rooms. Many floor plans also allow for double stack cabinets in the kitchens and double islands. Considering a Chesmar home I would love to be considered to help guide you through the process of buying a Chesmar home. I live in a Chesmar home as well!
• IL

  ima lermanbell

  Oct 12, 2022
  1.0
  Its unfortunate that I must leave this review. However I feel the need to inform future victims of this company. It all started in my search for a new home in Texas. I was looking at a specific area to be close to family. I came across Chesmar in this location/neighborhood. The model was beautiful, welcoming and looked like well invested in. Quality workmanship and great finishes. It all seemed amazing. Even the warranty and promises after purchasing one of their homes. The sales consultant was great. She was very informative and available when needed. I went forward and purchased a home that was being built by Chesmar. I must say at the time I purchased, home prices were at an all time high, so I did pay more than expected. When I reached out to the head person asking about a upgrade that I paid for that was “not available” at the time of install, he threatened me that he would give me my money back if I wasn’t happy with Chesmar. Crazy right? Here I am thinking ive made selections and paid for them, now they are not available and this guy is threatening me? Never the less I chose another selection and moved on with the process. There were a lot of ups and downs through the process. When It came to loans, they push for their chosen lender with incentives and so fourth. I did attempt to use them, however the rep was not professional and deterred me immediately. Upon closing you do a walk-through and note all the issues with the home. We did this and marked numerous items. I was promised they would all be fixed either before the closing or after. Some were, some weren’t. This is where it really goes bad! After closing you do not hear from anyone again. They sell you on this warranty, but then when you report something they come up with a reason they aren’t fixing it. It is never Chesmars fault. Always the home owners. Bad grout – They tell you “you should just calk it”? What? I should calk it? You built it. You fix it! Tile finishes coming off – They tell you “its cosmetic”, its not under warranty? What? This is a brand new house? Dead Trees – They tell you not under warranty, call a specialist for trees? What? You planted a dead tree? Change it? Re-calls on Items they installed during the build – They tell you to call them? Why doesn’t Chesmar do it? You installed it? You purchased it? YOU FIX IT!!!!! You email management NO RESPONSE You open warranty tickets – They say its not under warranty and blame you! They take no responsibility for their poor workmanship, cheap materials and lousy work performed by their subcontractors. Its unfortunate that I am not the only one that feels this way. 26 homes on my street, 25 families that have issues and get the same run-around. Now imagine this! My house is 6 months old! Issues that haven’t been resolved, paid more than its worth, now they are selling the exact homes across the street for $100,000.00 less! What a slap in the face. I understand the market has taken a shift, but to value our homes $100,000.00 less is ridiculous. Makes you think how they screwed you in the first place. And if I overpaid so much, FIX MY HOUSE AND THE REST OF THE NEIGHBORS PROBLEMS! If you looking to go with a Chesmar home, defiantly weigh your options. They do not stand behind their work, their word, or their warranty.
• ME

  Myriam Elías

  Dec 6, 2021
  3.0
  I'll be very honest in this review, I'm giving a 3 start because. Here are some points to consider. 1)I'm in love with the house but I should give a 2 stars because of the quality and materials used in the house taking in consideration the price. 2)The space where the backyard door is, is completely ridiculous we don't even have space to place our garbage bin and this is for all our neighbors it's ridiculous we all have our garbage bins outside it's already Monday and we haven't moved them because there's no space. 3)We have had 2 nails in our tires and not to long ago we discovered our 3rd nail in another tire. Construction is so messy around the area and they don't clean the streets. 4)Make sure to check every single detail before the closing, we have around 4 months in our home and we still have a lot of issues that supposed to be done by the closing date, they just removed the blue tape and didn't fixed anything. 5)A lot of things in the house are falling apart but the good thing is that the warranty still covers some things. I hope this helps our future neighbors. Update: today had the 4th nail in another tire 😑