Du-West Foundation Repair

Reviews

• LT

  Larry Toma

  4 days ago
  5.0
  Did not need foundation repair. Thank you for your honesty ! The only company out of the top Houston area foundation companies that would even look at my problem. The original problem was my door sticking. The problem, moisture had gotten under the floor. The Technician discovered this and it was not a foundation issue. It’s a flooring issue. A repair I can do myself. Thanks again to the Technician who honestly diagnosed the problem and provided a solution.
• JH

  John “Mr. OCD” Honest

  6 days ago
  2.0
  Steve came out to inspect my home for foundation repairs. He was on time, friendly, respectfull and courteous, and took an excessive amount of photos throughout the home. After that, he took his measurements and then we sat to discuss his quote/estimates. 1. The piers he suggested were nearly double the estimates other premiun foundation repair companies estimates 2. With that said, the cost did not make sense. I showed him recent report from an engineering company, that suggested much less piers, but his response was he would get with his engineer to check his results and would get back with me. Well... that was over a month ago. 3. He gave me a list of references to call, who were all senior citizens, and mentioned they had all paid way more than what he was offering me. Because they were getting quality work. Overall, they did not keep their word and im glad Steve did not call me back. Based on my experience, i feel like they just wanted to make a quick buck and are looking for people (suckers) that are not educated on foundation repair work or will question what they are selling you. Take your time and get 4 to 5 estimates before making a final decision on who to use.
• SS

  Steve Sawyer

  Mar 27, 2026
  5.0
  Had an ac tune up done today and was very impressed. Michael Walters did an outstanding job from cleaning the entire unit and checking everything out to make sure it's running in top form. Extremely courteous and professional.
• DS

  Doug S

  Mar 6, 2026
  1.0
  Technician ( Mike ) showed up on time and he was a nice guy. I noticed he came into our home to inspect with no shoe coverings and a 3 foot metal bubble level. Found it odd as he walked through the house he would tap it on my floor, looked like he used it as a walking stick. I mean we don't have carpet so was just not thrilled about the metal to floor contact over and over. The main issue was he didn’t bring any equipment to check the elevation level(s) of the house. His inspection technique was to place the level on a few door jambs and window sills in spite of seeing all the interior cracks. We showed him the exterior column movement on the load bearing front column and the stairstep brick crack at the window outside plus the freeze board movement at the front exterior entryway. He stated everything was ‘square’ and level so we didn’t have any foundation issues and should call an engineer out to see what’s going on. We were extremely disappointed as was the engineer we did in fact call to come out who commented he was also surprised no elevation readings were taken by DuWest. Since then, we have had elevation readings done by others, along with a structural engineer, and looks like it is a foundation issue evident via the elevation variances. We had high hopes and had called DuWest first only to feel the whole thing fell really flat and short. The response provided was to be expected, but we stand by our review. There was no engineer involved until DuWest insisted one be contacted. To say my wife is a property manager is like saying Babe Ruth was just a baseball player. She is over all of the company's offices in 30 states. There was no misunderstanding. We appreciate the 'do over' offer, but DuWest is on the corporate 'no fly' list and the engineering company's as well. Rule #1: Never ever beg or chase a contractor for the chance to give them your money. Too many others out there that don't take the opportunity lightly.
• JB

  Johnny Bartlett

  Mar 4, 2026
  1.0
  Had someone come out to give me a quote for foundation repair and drainage solution for my front and back yard. Received a mapping of my homes high and low spots and they said they would get me a quote in a few days and it has now been almost a month. I call the rep, send texts and emails with no response. What a waste of my time and how very unprofessional.

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