American Air Systems, Inc. was started in 1982 by Don Potter and serves residential customers in Jefferson, Hardin, and Orange counties. They provide maintenance, service on all AC systems, central air conditioning, furnaces, heat pumps, air filters, indoor air quality with sales and service options. The company continues to operate as a family-owned business when he turned it over to his son, Lee Potter, in 2018. American Air Systems, Inc. stays involved in the Southeast Texas community in various ways, including their Annual AmerAirCares HVAC system giveaway. Several employees are engaged on local nonprofit boards of directors, volunteer in various organizations, and otherwise support the community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.