Lufkin Floors Unlimited, Inc.

Reviews

• BC

  Brick Street Bridal Co.

  Feb 4, 2026
  5.0
  Hands down the best! We hired them for new flooring in our home and we LOVE the new floors! Thank you for making our house beautiful!!
• MD

  Martha Dean

  Jun 21, 2021
  1.0
  Picked out carpet and pad on April 30. It was special order. Sales person was Alexis Benson. She said it would be in in 3 weeks and could be installed the next. Installation finally came June 17. They arrived with the wrong pad. My husband drove to Lufkin and exchanged the pad. They still sent the wrong pad. Carpet was installed with the wrong pad. If you deal with them, write down the name of your carpet and pad before leaving the store. I had to argue before getting the pad I got. Guess they think you won't remember if they put off installation long enough. Carpet crew was wonderful. Staff in store will cheat you. After having carpet a week and vacuuming every otjer day, I see the carpet pulling up with the vaccum. They not only cut it too short length wise, they cut it too short width wise. Poor job all the way around. The company has not offered to make it Right or pay difference in expensive pad I paid for and cheaper one I got. Save yourself and go to Carpets by Curosity.
• RS

  Rita Santos

  Nov 4, 2018
  1.0
  Poor service when it came to estimating my carpet needs. I still need carpet for one room that was left off estimate! Make sure if they do work for you that they have done their homework.....cant trust this business. Wouldn't recommend them.
• SJ

  Stephen Shoemake Jr

  Aug 16, 2018
  5.0
  Fantastic people, staff are incredibly friendly and know what they're doing!
• LG

  Lauren Golden

  May 7, 2018
  1.0
  The tile is beautiful but it doesn't matter if you can't get them to finish it. I guess that is what happens when you pay up front for the work. No incentive to do the job.