This profile is uncertified and using publicly sourced data
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Business Details
About
Roofing Contractor
The Roofer Direct brings dependable exterior care to homes and commercial properties across Lubbock and the South Plains. Operating on the principle of integrity and doing the right thing even when nobody is looking, we deliver top tier roof installation work along with full siding and custom gutter projects.
Recognized as an A+ BBB rated company and a GAF Master Elite Contractor, a credential held by only two percent of roofers in North America, our team prioritizes exceptional workmanship.
When wind or hail strikes West Texas, we provide rapid emergency roofing services and complete storm damage solutions to secure your roof structure. Call today for an evaluation!
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.