Brand Certified
Legacy Plumbing
5.0(2,842 reviews)
Certified by Legacy Plumbing • Jul 05, 2026
Business Details
1101 E Eldorado Pkwy, Little Elm, TX
75068, United States
Certified by Legacy Plumbing • Jul 05, 2026
(972) 853-4864
Certified by Legacy Plumbing • Jul 05, 2026
https://legacyplumbing.net/service-area/little-elm/
Certified by Legacy Plumbing • Jul 05, 2026
About
Certified by Legacy Plumbing • Jul 05, 2026
PlumberDrainage ServiceLeak Detection ServiceSewer & Drain CleaningSewer Cleaning CompanyWater Heater ServiceGas Line ContractorWater Purifiers
Legacy Plumbing, now Ace Hardware Home Services, is an award-winning plumber serving North Texas homeowners, landlords, and small businesses. Every day, our team works to transform lives — for our employees, our customers, and our community — by inspiring each other, redefining service, and spreading good by doing good. From emergency repairs to water heater, sewer line, and PRV replacements, thousands in Frisco, Plano, McKinney, and nearby cities trust us — will you? While our name has changed, it’s still the same great Legacy team you know and love, now partnered with Ace Hardware, a company built on helpful service with 5,800+ locally owned stores. Together, we’re excited to continue supporting our community for years to come.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Certified by Legacy Plumbing • Jul 05, 2026
Hours
Certified by Legacy Plumbing • Jul 05, 2026
Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 5:30 PM
Sunday7:00 AM - 5:30 PM
Products & Services
1 list · 58 items
Explore offerings from Legacy Plumbing on 1101 E Eldorado Pkwy in Little Elm, with popular services available at this location.
Reviews
5.0
2,842 reviews
5 stars
2,797
4 stars23
3 stars8
2 stars2
1 star12
- IDIvette D'Angelo3 days ago5.0I can’t say enough great things about Sheldon from Legacy Plumbing! He came out to address an issue with my kitchen faucet and also unclogged my master shower while he was here. He is also giving me a quote for a new water heater. Sheldon was incredibly knowledgeable, professional, and one of the nicest service professionals I’ve ever met. He explained everything clearly, was honest, and made the entire experience stress-free. It’s so refreshing to find someone who truly cares about doing quality work and treating customers with kindness and respect. If you need a plumber, ask for Sheldon at Legacy Plumbing—you’ll be glad you did! I highly recommend him and will definitely use Legacy Plumbing again.
- CPCristine Peerson4 days ago5.0We had a great experience with Legacy Plumbing! Sheldon Sims was professional, friendly, and incredibly knowledgeable. He arrived promptly, took the time to explain the issue in a way that was easy to understand, and walked us through several repair options without any pressure. Sheldon completed the work efficiently, and everything was done with excellent attention to detail. We truly appreciated his honesty, clear, communication, and willingness to answer all of our questions. If you’re looking for a plumbing company that provides outstanding customer service and quality work, I highly recommend Legacy Plumbing – and be sure to ask for Sheldon Sims!
- MKMitchell KasterJun 29, 20265.0I can’t say enough good things about Legacy Plumbing. This is the second time I’ve made a service call and both times my issues were taken care of efficiently and completely. I recently had a backed up sink as well as trouble with my outdoor faucet and Philip Arlinghaus made sure to explain everything in perfect detail both before and after. From the moment Philip showed up he was certain what the issues were and he was spot on! As I always say, “I hope to not see you again soon” but at least I know with technicians like Philip you’re going to be in great hands with Legacy.
- ATAnja TaylorJun 26, 20265.0I recently used Legacy Plumbing to replace a toilet in my master bathroom, and I couldn’t be happier with the experience. Ashley W. was incredibly helpful throughout the scheduling process, patiently answering my questions and connecting me with a master plumber beforehand for extra support. Benjamin handled the installation, and he was knowledgeable and courteous from start to finish. It was clear that he takes pride in his work and genuinely cares about providing an excellent customer experience. The installation was completed efficiently, and everything was done with great attention to detail. I’m very glad I chose Legacy Plumbing for this project and would highly recommend them to anyone looking for high-quality plumbing service.
- JDJennifer DuFourJun 18, 20265.0Rarely ever do I leave reviews but I had an absolutely fantastic experience with Legacy Plumbing Little Elm! I first spoke with Dustin who quickly realized this was a complicated situation and put me in touch with Canon, the Operations Manager. Canon did not hesitate one bit at the complexity of the situation and instead spent an extended amount of his time explaining and educating me on the problem and the process to fix it. Canon took the stress off of me from permit to inspection. It is clear the entire team at Legacy Plumbing is under great direction from managers like Canon that lead by example. Canon sent Matthew, a field supervisor and his apprentice Kaden to inspect and test every part of the gas lines in my home to make sure it was safe and would pass inspection. Both days Mathew communicated his arrival, showed up promptly, explained everything he was doing and answered all questions I had including those not related to the current problem. In fact he also, without asking, solved two additional problems for me while there. And finally Mathew stayed with me during inspection and after to make sure it all went smoothly. Upon completion I promptly received copies of of all notes from the project, a copy of the paid invoice and Sarah happily informed me that my plumbing final had PASSED! I would happily give 10 stars if I could because it was clear that building relationships with and educating clients is equally as important to this company as the quality of their work and I value that tremendously.
Frequently Asked Questions About Legacy Plumbing
What should the customer know about your pricing (e.g., discounts, fees)?
We give upfront pricing on the phone before you book. Our advocates have possible pricing available when you call so you can know what to expect before our licensed, bonded, and insured technician arrives! We understand that each plumbing situation is different, and although our advocates can give you possible pricing, we like to have our techs assess and give a firm price before beginning any work. Our customers really appreciate how upfront we are.
What is your typical process for working with a new customer?
Feel free to call us, and one of our highly trained advocates will be happy to listen, understand, and provide pricing for your specific plumbing situation and need. If it is a plumbing issue our advocates can not answer for you, don't worry! Our advocates are able to call our field supervisor, Theron, who has 20+ years of plumbing experience, to help you and talk to you about your specific plumbing situation or need! We will never tell you something we don't know. We pride our company on being upfront and honest, and you will always get a pleasant experience on the phone. Once the situation is addressed, our advocate can book your appointment!
What education and/or training do you have that relates to your work?
Our plumbers are licensed, bonded, and insured. We keep up with plumbing code changes each year in Oklahoma so that we can always do the safest work possible for our customers.
How did you get started doing this type of work?
Legacy Plumbing is the premier plumbing provider. Founded in 2006, Legacy Plumbing exists to redefine what service is, inspire each other to be our best selves, and spread good by doing good. At Legacy, our employees don’t just “punch a clock.” They are part of something much bigger, and we all work together to fulfill our purpose of positively transforming each other, our customers, and our community. If you want a rewarding and meaningful career with top professionals, consider joining our team. Legacy Plumbing hires only the most seasoned professionals to represent our company. You don’t just acquire a new job when you join the Legacy Team. You become part of a family. We believe that personal relationships developed over time make the foundation of our company’s success. We are excited to expand our plumbing services nationwide, focusing on positively impacting and transforming the lives of employees, customers, and the community.
What types of customers have you worked with?
We work with residential and light commercial!
What advice would you give a customer looking to hire a provider in your area of work?
Check reviews when looking for a reputable company to handle your plumbing situation/need. It wouldn't hurt if they were licensed, bonded, and insured. Ensure they carry the adequate licensing and insurance requirements for your city/state!
What questions should customers think through before talking to professionals about their project?
We provide pricing for all scenarios and ask questions to truly help you as a customer so we can do our best. Questions you might consider asking yourself would be:
1. Will I be home for this project? (We do not service unless you are home).
2. Should I purchase what I want installed? Faucet, shower head, spigot, garbage disposal, water heater, etc. (We can supply all of these if you don't want to purchase your own)!
3. Am I 18 years or older? (We will not service a home unless the resident/person is 18 or older)
4. Can I describe what is going on over the phone?
5. Is this something I can actually repair on my own, or do I need assistance? (We never want you to pay for what you don't need)
Brand Certified Facts from Legacy Plumbing
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Certified July 05, 2026Yext Knowledge Graph
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