Chesmar Homes at Santa Rita Ranch

Reviews

• SS

  Sri

  Aug 24, 2025
  1.0
  The worst builder in Santa Rita Ranch. Completely unfit for a modern community. The house construction is cheap, fragile, and full of mistakes — nothing matches the plan, and even basic installations were done carelessly. The so-called “1-year warranty” is a joke. Their customer service manager, Tony, shows up weeks after you file a ticket, only to spin random excuses instead of fixing anything. I reported a roof leak when my walls were soaking wet after rain. He confidently dismissed it. Months later, it turned out to be a serious leak that caused major damage. When I demanded repairs, Tony stalled, saying he would “inspect later.” Workers themselves admitted the wood beams were soaked, but Tony deliberately delayed so the wood could dry — just to run out the clock on the warranty and avoid responsibility. Even after repeated failures, when I showed him a new issue — a visible gap in the roof — he brushed it off again, saying “that’s common.” This is not just bad service; it’s negligence, deception, and a complete disregard for homeowners.
• BS

  Brian Schaffer

  Feb 15, 2025
  5.0
  Beautiful homes!