Texas Pride Custom Floors

Reviews

• SS

  Sofia Stokes

  Apr 20, 2026
  1.0
  Texas Pride Floors started off well but ended poorly. My new LVP floor has holow spots, crunchy sounds, and ridges that can be felt under the vinyl. They would not acknowledge that the issues were their responsibility. I hired a private floor inspector to get a second opinion. TPF has tried to place all of the issues that I see with the floor under the HVAC not being on when the floor was installed last June. However, the inspector found that the subfloor preparation was at fault and NONE of the issues I'm experiencing are related to HVAC. I gave them a chance to collaborate a solution with me and their response was not to take responsibility in any way, they wouldn't even answer the email. The company will not honor their 1 year installation warranty on labor. The installer was Nelvke, which they told me was their best installer however the inspector found deviations all throughout the 2600 sqft of installed floor. I paid 17K for this floor. I paid for leveler and they did not make sure the sub floor was flat before installing. Beware and steer away from this company.
• DF

  David A Franklin

  Feb 9, 2026
  5.0
  This company is everything you ever wanted for a floor replacement job. Shelly was fantastic in helping us with product selection. Their 3-man crew was outstanding. Demo and installation was very organized. They were respectful of our belongings and very efficient in their work, and they cleaned up after themselves.
• TA

  Teresa Acosta

  Jan 9, 2026
  5.0
  Had flooring installed and Cody’s installation team did a great job!!! Cody is so knowledgeable!!!
• KR

  Krystal Reno

  Nov 21, 2025
  1.0
  We had our floors done in our master bedroom and bathroom back in December 2021. At first they seemed fine, 6 months after installing, the boards in the bathroom were separating and we had to have them come back out to repair. That was disappointing but not horrible seeing as they did come and rectify it. Fast forward to now, November 2025 and the boards in the master bedroom are literally falling apart and popping up in high traffic areas. We had another guy come take a look and he was shocked to see that they had not leveled our floors before install or used underlayment of any kind. We are way out of their warranty range now and we are going to have the floors replaced now by someone else at a huge expense. The product they used is absolute garbage and clearly, the workmanship is shoddy. We feel ripped off, paying $3600 for floors that have to be replaced less than 4 years later.
• CD

  Christopher Sexy Daddy

  Aug 16, 2020
  5.0
  OMG this place is awesome. I can't make up my mind and they are so understanding. Too multiple samples home and only love 2 lol

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